Business Systems Analyst I
About Curry College:
Founded in 1879, Curry College is a private, four-year, liberal arts-based institution in Milton Massachusetts. In addition to the main campus classes for adult learners are also offered at our campus at Cordage Park in historic Plymouth. Curry College is accredited by the New England Commission of Higher Education (NECHE). Curry College offers 27 undergraduate majors, over 60 minors and concentrations, as well as five graduate programs.
The Curry College mission is to educate and graduate students prepared to engage in successful careers and active citizenship with a global perspective. They are an inclusive community of diverse learners and educators, committed to continuing their legacy of developing effective communicators with reflective and critical thinking skills. They mentor and empower their students, building meaningful relationships that inspire them to achieve their ambitions.
Curry College provides rigorous and relevant academic programs to undergraduate and graduate students, and their rich blend of liberal arts and career-directed programs is enhanced by practical field experiences and co-curricular activities. Learning at Curry extends beyond the classroom and is embedded in all that they do.
Diversity and a culture of equity and inclusion among students, faculty and staff are crucial to the mission statement of Curry College.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, sex identity or expression, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law, including Title IX.
The Business Systems Analyst I is a member of the Enterprise Applications team and is responsible for partnering with the Business Owners, End Users, and Third Party Agents to gather requirements, develop and promote processes, and enhance technical documentation. The Business Systems Analyst I is responsible for ensuring the accurate implementation of software updates, data imports, and various other enterprise initiatives by developing and executing a robust test case plan.
Responsibilities include managing the design, development, testing, implementation, support, maintenance, and continuous improvement of new and legacy systems assigned to the Analyst. The Analyst meets with the Business Owners, and Partners to identify systems solutions to meet functional needs, streamline processes, and ensure the highest levels of availability, integrity, performance, and protection of Enterprise Applications.
The Business Systems Analyst will collaborate with the Enterprise Infrastructure team to design, implement, and support the Student Information System (SIS), Oracle infrastructure, and various enterprise applications following best practices.
1. Responsibilities of System Owner:
- Work with Business Owners to gather requirements and develop an implementation plan;
- Use ticketing system to record, classify, and resolve client incidents and service requests;
- Translate business requirements into technical specifications for projects to be done independently or by vendors and consultants and drive projects to successful completion;
- Seek opportunities for automation and improvement of current processes resulting in efficiencies;
- Maintain and document Enterprise Applications in accordance with industry standards;
- Assist in the design, development, modification, and documentation of applications security standards and ensure, with best effort, that data is secure;
- Collaborate with Business Owners and Partners and other technical staff to determine priorities, schedules, and mange required changes to supported systems;
- Assist in performance of annual audit of users, profiles, and security;
- Perform other technical duties as assigned by supervisor.
2. Professional Development:
- Stay abreast of up-to-date standards and best practices for Enterprise Applications in Higher Education, project management, programming and query language, and tools through ongoing training and professional development;
- Cross train with and mentor team members to improve overall administration of systems and applications to ensure efficient and effective delivery of technology resources;
- Develop personal training plans to enhance technical, analytical and business capability.
3. Customer Service:
- Promote departmental culture of exemplary customer service though frequent communication, positive relations and prompt support;
- Maintain an effective and positive system of communication between ITS, Faculty, Staff, and Administration.
4. Policies and Procedures:
- Maintain confidentiality and integrity of the college network, systems and data;
- Comply with federal and state regulations, college policies and internal procedures;
- Recommend updates to college policies and internal procedures.
- Bachelor's degree or equivalent relevant technical experience;
- 0 to 2 years of experience;
- Strong written and verbal communication skills;
- Strong analysis and problem-solving skills;
- Ability to work independently as well as contribute and cooperate well with others;
- Ability to manage competing priorities;
- Proficient with Microsoft Office Suite.
- Experience with Banner/ERP application, infrastructure, and integrations;
- Experience with a CRM, and data & analytics platforms;
Committed to attracting and retaining a diverse staff, Curry College will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
At the College's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the College, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Employment in this position is contingent upon the successful completion of all required pre-employment background checks.
Inquiries about the application of Title IX can be directed to the College's Title IX Coordinator, Rachel King at Rachel.firstname.lastname@example.org, (617) 979-3516, or King Academic Administration Building, 55 Atherton St, or US Department of Education, Office of Civil Rights ("OCR") - Boston Office, 5 Post Office Square, 8th Floor, Boston, MA 02109-3921, (617) 289-0111.
Please apply online at https://www.curry.edu/about-us/community-resources/employment/job-opportunities for consideration. Interested applicants must submit the following:
- a cover letter
- a resume; and
- a list of three professional references, one of which must be a former or current supervisor, including complete contact information and professional titles.