Student Personnel Assistant - Student Services

Posting Details

Job Posting Title Student Personnel Assistant - Student Services Location Los Rios Community College District (American River College) Department Location Unite Center & Beavers Care Posting Number C01576P The Institution
About
Founded in 1955, American River College ( ARC ) is one of the largest institutions of higher education in the Sacramento region, serving about 30,000 diverse students each fall and spring at its main campus and centers.

Our Strengths
The College has an outstanding record for academic quality and is among the top community colleges in the state for transferring students to the University of California and California State University systems. The College offers education and support for students to strengthen basic skills, earn associate degrees and certificates, transfer to other colleges and universities, and achieve a career as well as other academic and personal goals. ARC also has a strong reputation for its wide array of career programs in areas such as Healthcare, Hospitality, Human Services, Business and Computer Science, Public Safety, Applied Arts, Advanced Transportation and Manufacturing and Apprenticeship.

Our Vision
Our vision is to transform the future of all students and our community through inclusive, equitable education. The College seeks individuals who share our mission of placing students first by providing an academically rich, inclusive environment that inspires critical thinking, learning and achievement, and responsible participation in the community.

Our Commitment to Social Justice and Equity
American River College strives to uphold the dignity and humanity of every student and employee. We are committed to equity and social justice through equity-minded education, transformative leadership, and community engagement. We believe this commitment is essential to achieving our mission and enhancing our community. The College seeks candidates who are committed to culturally inclusive practices and serving the ARC’s student population. Faculty and staff are encouraged to engage in the ongoing development of their professional skills. The College thus supports employee engagement in a broad range of trainings, workshops, and activities such as the Equity Action Institute, the New Faculty Academy, and the Classified Leadership Academy. Also, faculty and staff regularly participate in trainings offered through the College’s Center for Teaching and Learning and its Instructional Technology Center.

Position Summary
Under general supervision of assigned manager/supervisor, serves as a staff assistant in providing student services and information on college programs in one or more of the following areas: Admissions and Records, Call Center, and/or Matriculation. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here .

Benefits
Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 17 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. For the full LRCEA contract agreement details click here .

Assignment Responsibilities
Oversees students, peer assistants, and temporary staff; maintains confidentiality of information and materials; serves as a resource person to students and staff; develops forms for office use; and performs general office duties such as filing, maintaining records, answering the phone, and making appointments. Prepares periodic reports; provides assistance in coordination of budget requests and allocations; transmits data to the central district computer; and attends appropriate conferences, workshops and staff meetings as assigned. Recruits, interviews, hires, and trains student aides and temporary staff for registration, orientation, and office work; and maintains timesheets and tracks budget for student aides and temporaries. Perform related duties as assigned. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here .

Admissions & Records (Typical duties plus): Distributes program information materials, catalogs and brochures; prepares and updates lists of information and resources available; answers routine questions regarding program requirements; and interprets program regulations and assists students in obtaining needed support services. Maintains bulletin boards, display racks, and other visual displays; provides program assistance to individual students, staff, and faculty; assists in performing high school liaison duties including participation in college day/night programs and routine visits to feeder high schools; and assists with business liaison duties including participation in Ed/Career Fairs and on-site registrations at our off-campus locations. Collects information about students using records and tests; assists in coordination of veteran’s benefit programs for students; and provides assistance in coordination and planning for activities in the Reentry/Women’s Center. Compiles and studies occupational, educational, and economic information to assist students in making and carrying out vocational and educational objectives; generates and monitors bulk mail; and provides assistance in coordinating efforts for advertising (signs, newspaper ads, press releases, TV.)

Call Center (Typical duties plus): Intakes inquiries using phone and other current technology based systems to guide, advise, and direct students and general public to appropriate resources; maintains ongoing relationships with staff and administration to remain current with all marketing, academic components, and special events; coordinates problem resolution with appropriate departments; assists with coordination of call campaigns for recruitment, retention and completion efforts; guides students to complete application process, academic program selection, additional enrollment processes, and college visits.

Matriculation (Typical duties plus): Develops and distributes information packets to high school principals and counseling departments announcing each semester’s registration procedure. Distributes early application packets to high schools and at special events. Coordinates student retention project; coordinates phone calls for the purpose of recruitment/retention/persistence; keeps staff informed about enrollment management activities; answers tutoring questions and schedules student appointments with tutor; hires, schedules, oversees, and collects timesheets for all tutors; proctors make-up tests; may assist with DSP &S note taking, tutoring and test proctoring during summer session; logs hours of tutors and tutees; collects and evaluates information about students referred by faculty for early alert services. Provides students with assessment information and directs them to appropriate campus services; operates computerized assessment systems; scores tests using computer scoring systems. May assist with administering diagnostic, placement and specialized tests, vocational interest inventories, and aptitude tests, and proctor exams. Conducts assessment orientation sessions. Assists with large and small group orientations to the college; develops, coordinates, and delivers new student orientation presentations using PowerPoint; assists in producing and updating new student orientation video in English and other selected languages; works with counselors to develop their orientation presentations; and maintains database of student orientation information and attendance and posts on SARS .

Additional Information
The Student Personnel Assist supports programs related to the academic, support services, and social needs of students from culturally and socially diverse backgrounds within student services. Programs and services within the Unite Center include the Cultural Engagement Centers, along with corresponding centers and offices of student engagement for specific populations, oversees the Puente, Umoja-Sakhu, and PRISE learning communities, Native American Resource Center, Pride Center, Beaver Cares, and other programs and services designed to benefit student engagement and success.

American River College is committed to employees:

• Actively demonstrating a commitment to equity and inclusion.
• Engaging in self-reflection and continuous improvement regarding individuals and their cultural competence.
• Exercising responsibility and accountability for actions.
• Viewing students, ALL students, as equally capable and worthy of our care, time and energy.
• Demonstrating appreciation and respect for others’ perspectives and lived experiences.

Work Year 12 month Work Schedule
8:00 a.m. to 5:00 p.m., Monday – Friday Total Hrs per Week/Day 40 hours per week Special Requirements Minimum Qualifications
Experience: Two years of experience in a student support services position or similar position with related duties.

Education: Completion of an Associate’s Degree or 60 semester units (90 quarter units).

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

Education must be from an accredited institution.

Application Instructions

1. A completed Los Rios Community College District Classified Application (required).
2. Resume (required).
3. Unofficial transcripts of college/university work (required).
4. Letter of Interest (required).
   
   

NOTES :

• Applications submitted without all required documents, listed above, will be disqualified.
• Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
• Graduate advising documents and grade reports will not be accepted as unofficial transcripts.
• It is the responsibility of Los Rios Community College District employees to also provide unofficial transcripts if required in the minimum qualifications for the position. (Within 60 days of the time of hire, employees are required to submit official transcripts, if required in the minimum qualifications for the position).
• Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
• A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
• Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on Foreign Transcript Evaluations click here .

Do not submit additional materials that are not requested.

Physical Demands Salary $3,843.04 per month LRCCD Salary Schedules Additional Salary Information No additional salary information to note
Posting Date 07/15/2021 Closing Date 08/05/2021 Open Continuously No Beginning and/or Ending Dates
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How and where to apply
Please visit our Frequently Asked Questions for complete information on how to apply online with our District. Application services are available between 8:00 a.m. and 5:00 p.m., Monday through Friday. If you need assistance with any phase of the application process, please call (916) 568-3112 during our business hours. After hours inquiries should be emailed to hr@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions
Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during this recruitment/selection process.

Quicklink https://jobs.losrios.edu/postings/15913 Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * I acknowledge and agree that I understand that by answering the question below, I certify that the information provided by me is true, correct and complete to the best of my knowledge and belief. I authorize investigation of all statements contained herein, and on the P-881 (if applicable and submitted), and I release from liability all persons and organizations furnishing such information. I understand that any misstatements, omissions or misrepresentation of facts on this form, my application, and, if applicable, the P-881 or attachment(s) may be cause for disqualification or dismissal. If you have ever been convicted of an offense other than a minor traffic violation you are required to complete the form 'Arrests Which Led to Convictions for Crime', P-881 (you must disclose convictions that have been dismissed pursuant to Penal Code Section 1203.4; Ed. Code 87008). If needed click on the link and download the form https://losrios.edu/lrccd/shared/doc/hr/forms/p-881.pdf and attach the completed form to your application.
   • Yes, I acknowledge and agree
   • No, I do not acknowledge or agree
   • No answer
2. * Can you perform the essential functions of this position?
   • Yes
   • No
3. * Considering this specific position that you are applying to – where/how did you learn about this position?
   • College Department
   • CareerBuilder
   • Chronicle of Higher Ed (Vitea.com)
   • Community College Registry Job Fair: Oakland
   • Community College Registry Job Fair: Los Angeles
   • Community College Registry Online Job Board
   • Community Outreach (ex. Festivals, etc.)
   • CommunityCollegeJobs
   • Comunidad
   • Craigslist
   • Diverse: Issues in Higher Education
   • D'Primeramano Magazine
   • EdJoin
   • Facebook (Campaign)
   • Facebook (Los Rios Page)
   • Glassdoor
   • Greater Sacramento Urban League
   • Handshake (CSU, UC Job Boards)
   • HigheredJobs
   • Indeed
   • Instagram
   • Job Sites
   • Job Journal
   • Latina Leadership Network of the California Community Colleges
   • LinkedIn
   • Los Rios Community College District Employee
   • Los Rios Community College District Human Resources Email
   • Los Rios Community College District Website
   • LRCCD Resource Group - API (Asian Pacific Islander Legacy)
   • LRCCD Resource Group - Black Faculty & Staff Association (BFSA)
   • LRCCD Resource Group Native American Collaborative (NAC)
   • LRCCD Resource Group - Spectrum (LGBTQIA+)
   • Professional Networks
   • Sacramento Black Chamber of Commerce
   • Sacramento Asian Chamber of Commerce
   • Sacramento Builders Exchange
   • Sacramento Hispanic Chamber of Commerce
   • Sacramento Rainbow Chamber of Commerce
   • SacramentoWorks
   • The HUB
   • Twitter
   • YouTube
   • ZipRecruiter

Applicant Documents
Required Documents

1. Resume/Curriculum Vitae
2. Letter of Interest
3. Unofficial Transcript 1

Optional Documents

1. Unofficial Transcript 2
2. Unofficial Transcript 3
3. Unofficial Transcript 4
4. Unofficial Transcript 5
5. Foreign Transcript Evaluation
6. P-881 Report of Arrests Which Led To Convictions For Crime Document