Financial Aid Processor (ASC I) / Office of Financial Aid and
California State University, San Bernardino
Unit 7 - CSUEU - Clerical and Administrative
Support Services, Administrative, Probationary, Full Time
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
The Office of Financial Aid and Scholarships at CSUSB provides
students and their families with information about financial aid
resources and facilitates funding in an accurate and timely manner
to assist students in pursuing their educational goals.
Under general supervision, the Financial Aid Processor provides
service assistance to students, parents, and the general public
regarding all federal, state, and institutional financial aid
programs. The Financial Aid Processor is responsible for ensuring
the accuracy and completeness of all financial aid documents
submitted to complete a student's file. Assignments require the
application of both general office clerical knowledge and sound
judgment in using the principles, techniques, standards, guides,
and skills characteristic of a particular service program or
The Financial Aid Processor must exercise extreme discretion and
adherence to regulations governing confidentiality and privacy of
records (FERPA) is mandatory. They will provide a high level of
sensitivity and a professional demeanor when working with students
who are of varied age groups, disabilities, diverse cultural and
financial backgrounds often in highly stressful, emotionally
The Financial Aid Processor will process a variety of reports to
assist in the delivery of financial aid effectively and efficiently
"non-exempt" position (with the possibility of converting to
The initial review of applications will begin on
July 28, 2021.
Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and
weekend hours may be required. Summer hours are Monday through
Thursday, 7:00 a.m. to 5:30 pm; Friday's off.
Ability to work collaboratively and communicate effectively in
a team environment.
Ability to learn and work in a fast-paced environment.
Excellent written and verbal communication skills.
Thorough knowledge of English grammar, spelling, and
Excellent organization and time management skills.
Ability to independently handle multiple projects and
Ability to learn, interpret independently, and apply a variety
of complex policies and procedures, along with the ability to
identify deviations from applicable policies.
Active problem-solving skills, along with effective and
sensitive interpersonal skills.
Ability to apply independent judgment, discretion, and
initiative to address problems and develop practical, thorough,
and, at times, creative solutions.
Ability to perform standard arithmetic functions of a
Ability to work professionally, collaboratively, and
collegially with a diverse group of people, clients, and
Education and Experience
- Thorough knowledge of office systems and ability to use a
broader range of technology, systems, and packages.
- Ability to independently handle multiple work unit priorities
- Ability to apply independently a wide variety of policies and
procedures where specific guidelines may not exist.
- Ability to perform standard business math, such as calculate
ratios and percentages, track financial data, and make simple
- Ability to draft and compose correspondence and standard
- Ability to handle effectively a broader range of interpersonal
contacts, including those at a higher level and those sensitive in
- Basic knowledge of the financial aid process in higher
High School diploma or its equivalent AND
years of progressively responsible experience in general office
clerical or secretarial work or the equivalent.
Anticipated Hiring Range: $3,064 per month
Hiring range: $3,064 - $5,148 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs that further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values that discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university as a whole. The president, in addition to a personal
commitment and involvement, may use the University Diversity
Committee, campus administrators, faculty, staff, and students as
well as other members of the campus community to implement
effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
the continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu