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Financial Aid Processor (ASC I) / Office of Financial Aid and Scholarships

Employer
California State University, San Bernardino
Location
California, United States
Salary
Salary Not specified
Start date
Jul 15, 2021

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Administrative
Employment Type
Full Time
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Financial Aid Processor (ASC I) / Office of Financial Aid and Scholarships
California State University, San Bernardino



Job No: 501527
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time





About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

The Office of Financial Aid and Scholarships at CSUSB provides students and their families with information about financial aid resources and facilitates funding in an accurate and timely manner to assist students in pursuing their educational goals.

Job Summary

Under general supervision, the Financial Aid Processor provides service assistance to students, parents, and the general public regarding all federal, state, and institutional financial aid programs. The Financial Aid Processor is responsible for ensuring the accuracy and completeness of all financial aid documents submitted to complete a student's file. Assignments require the application of both general office clerical knowledge and sound judgment in using the principles, techniques, standards, guides, and skills characteristic of a particular service program or activity.

The Financial Aid Processor must exercise extreme discretion and adherence to regulations governing confidentiality and privacy of records (FERPA) is mandatory. They will provide a high level of sensitivity and a professional demeanor when working with students who are of varied age groups, disabilities, diverse cultural and financial backgrounds often in highly stressful, emotionally charged situations.

The Financial Aid Processor will process a variety of reports to assist in the delivery of financial aid effectively and efficiently to students.

Employment Status: Full-time, probationary, "non-exempt" position (with the possibility of converting to permanent).

*The initial review of applications will begin on July 28, 2021.

Work Schedule
  • Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required. Summer hours are Monday through Thursday, 7:00 a.m. to 5:30 pm; Friday's off.

  • Key Qualifications
  • Ability to work collaboratively and communicate effectively in a team environment.
  • Ability to learn and work in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Thorough knowledge of English grammar, spelling, and punctuation.
  • Excellent organization and time management skills.
  • Ability to independently handle multiple projects and priorities.
  • Ability to learn, interpret independently, and apply a variety of complex policies and procedures, along with the ability to identify deviations from applicable policies.
  • Active problem-solving skills, along with effective and sensitive interpersonal skills.
  • Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and, at times, creative solutions.
  • Ability to perform standard arithmetic functions of a transactional nature.
  • Ability to work professionally, collaboratively, and collegially with a diverse group of people, clients, and co-workers.

  • Preferred Qualifications
    • Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
    • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
    • Ability to draft and compose correspondence and standard reports.
    • Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
    • Basic knowledge of the financial aid process in higher education.

    Education and Experience

    High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

    Salary:

    Anticipated Hiring Range: $3,064 per month

    Hiring range: $3,064 - $5,148 per month

    Statement of Commitment to Diversity

    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

    The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

    Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

    The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


    To view full description and to apply, visit: https://www.csusb.edu




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