Operations

Operations & Business Manager

Posting Number: 0000821
Reports to: Director, The Mendel Center
Department: Mendel Center
Classification: Professional/Technical
Full or Part-time: Full Time

Job Summary:
This is a full time 40 hours per week, salaried/exempt position. Manages the daily operations of Mendel Center spaces under the control of MCS including Mainstage, Grand Upton Hall, lobbies, hallways, grounds, parking lots, and other event spaces. Maintains relationships with technical and other support services. Serves as primary liaison with LMC Finance Department to facilitate financial reporting and compliance. Performs all duties with the goal of providing an exceptional customer service experience and overall safety of students, faculty, staff, performers, clients, and all other guests.

Essential Functions:
1. Manages day-to-day operations of all MCS building space including safety and security, equipment maintenance and equipment inventory. 2. Manages the Facility maintenance and improvement requests and IT requests; serves as the MCS liaison and coordinator for Facilities projects and WFF Custodial Services special maintenance requests and conflict resolution.3. Maintains the non-academic scheduling calendar for the LMC Benton Harbor campus; monitors and routes rental inquiries to the appropriate parties.4. Responsible for tracking and reporting on the budgets and actual financial outcomes of LMC internal and sponsored events.5. Manages the technical services contract including weekly hour allocations, project scheduling, invoicing, and conflict resolution; processes vendor payables and receivables, payments, and related documentation.6. Maintains and distributes production meeting agendas, event sheet reports, and other overarching process documentation and support.7. Creates and distributes weekly, monthly, and other periodic reports on business and accounting system compliance, aging reports, venue and group sales, and other revenue-generating activities.8. Ensures MCS staff follow proper financial processes; works with Finance department to resolve accounting questions and issues.9. Supports Event Managers with client communication involving financial transactions and documentation, licensing, insurance, and other regulatory matters.10. Serves in the rotation of event staff as needed.

Other Duties:
Performs other duties as assigned

Accountabilities:
Under the general supervision of the Director, The Operations and Business Manager is responsible for maintaining the physical spaces and business processes of the MCS department.

Job Specifications:
Bachelor’s degree preferred. Associate’s degree plus equivalent experience required. Two or more years of experience in a coordination or management role in a theater, performing arts center, event center or comparable venue. Exceptionally strong project management skills. Strong attention to detail, exceptional interpersonal skills, and good written, verbal, quantitative, and organizational skills. Must have a track record of being a team player. Intermediate to advanced level knowledge of Microsoft Word and Excel. Required to work a variable schedule, including extended work days and weekends as dictated by scheduled events.

Grade: B13
Salary Range:

Special Instructions to Applicants:
College fully funds health insurance deductible.

Benefits immediately start first day of employment.
Official College transcripts required upon hire.

Open Date: 07/12/2021
Closing Date:

To apply, visit https://lmc.simplehire.com/postings/3715

About Lake Michigan College
Lake Michigan College is a community college in southwest Michigan. We have three campuses --two of which are located ten minutes from our namesake’s breathtaking shoreline.

Like other community colleges, we offer associate degrees, certificates, and even a baccalaureate degree. But what sets us apart from our peers is our seemingly limitless potential and our people - people who care deeply about our region’s future and who are committed to student success and exemplary educational programs, strong alignments with both established and emerging industries, and productive partnerships with the communities we serve.

Faculty and staff at LMC enjoy excellent benefits and a supportive and friendly work environment. LMC recently received a Capital Outlay grant from the State of Michigan and a new millage from the southwest Michigan community, so the college’s facilities will be getting innovative, sustainable upgrades in the next few years that will contribute to the comfort, productivity and collaborative environment for all employees.

Living in Southwest Michigan
Southwest Michigan attracts millions of tourists who come for our beaches, wineries, and nationally acclaimed golf courses. But many who visit, choose to stay for our great schools, low cost of living, and high quality of life.

LMC’s main campus is nestled in a watery and wooded wildlife sanctuary, yet it’s less than a half-day’s drive from major metro areas including Chicago, Milwaukee, Detroit, and Indianapolis.

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