University of Idaho
Division/College: Auxiliary Services
Employee Category: Classified
Pay Range: $14.57 per hour or higher depending on education and experience
Full/Part Time: Full Time
This position provides a wide variety of administrative support for the Housing & Residence Life (HRL) department. Primary duties include front desk management as well as providing assignment support to the Residence Hall Assignment Coordinator. This position is housed in an office with a high volume of customer interactions. The Administrative Assistant assists customers with the housing application process and responds to customer inquiries received in a variety of modalities. In addition, they spend a significant amount of time working in a computerized records environment. Housing & Residence Life is an auxiliary enterprise and is funded solely by customers who use our services — Housing & Residence Life staff members are expected to demonstrate a personal and professional commitment to providing excellent customer service.
· High School Diploma or equivalent. Work experience that includes:
· Providing customer service, both in person and over the phone;· Using computer software and applications for word processing, email, internet searches and data organization;· Explaining policies, procedures or rules;· Working under pressure in a high volume environment.
· Bachelor’s degree;· Experience working in a college or university setting;· Experience using Banner, housing management software (Star Rez);· Strong verbal and written communication skills.
Physical Requirements & Working Conditions:
Posting Number: SP002914P
Posting Date: 07/09/2021
Open Until Filled: Yes
Applications received by July 25, 2021 will receive first consideration.
Applicants please use your cover letter to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your cover letter will be used to demonstrate your communicate and writing skills and determine your ranking among the other applicants for this position.
Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
To apply, please visit: jobs.uidaho.edu
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.