Community Outreach Specialist

Location
Maryland, United States
Salary
Salary Not Specified
Posted
Jul 14, 2021
Employment Type
Full Time

The Department of Infectious Diseases seeks aCommunity Outreach Specialist who will be part of a team of health care professionals providing comprehensive support services to clients at the John G. Bartlett Specialty Practice, the adult outpatient HIV program at Johns Hopkins Hospital. The Community Outreach Coordinator, under the direction of the Director of Social Work, will coordinate between three different sites to assists in critical information tracking of Ryan White eligibilities, data collection, and linkage with community resources. The position is focused on supporting the role of the Case Management department in optimizing the Ryan White Eligibility Intake process and data collection which improves Case Manager efficiency and effectiveness.

Specific Duties & Responsibilities:

  • Enroll clients with HIV/AIDS from the clinic in the Ryan White Program.
  • Conduct Social Determinants of Need screening prior to medical appointment.
  • Address high risk social determinants prior to medical appointment. through referrals to case management, peer navigators, medical team collaboration and/or community resources.
  • Collect income information prior to medical/case management visit or prepare patients to bring in financial documents needed prior to visit.
  • Participate in Ryan White eligibility committee to evaluate best practices for information collection in Baltimore city and Baltimore county offices.
  • Develop a tracking system to ensure Ryan Eligibility stays current through updated financial and other psychosocial information.
  • Documents client interactions in the hospital’s electronic medical record system andprovides updates of the client’s public assistance application(s) status to the Case Manager.
  • Accompanies clients to appointments at the Department of Social Services, Social Security Administration, Motor Vehicles Administration and other community agencies to obtain records needed to apply for public benefits.
  • Provides Case Managers with an updated list of HIV community resources.
  • Updates educational materials for clients and staff, including pamphlets, posters, and brochures.
  • Assist patients in improving their adherence to HIV care and other medical illnesses.
  • Provide education on mental health and substance abuse programs.
  • Assist patients in applying for health insurance and prescription programs such as ACA, MADAP, Medicare, Medical Assistance, Social Security Extra Help, QMB, SPDAP.
  • Refer patients to Department of Social Services for programs such as Food Stamps, TDAP, TCA, Eviction Prevention, and Energy Assistance.
  • Provide education on the disability programs provided by the social Security Administration such as SSI and SSDI.
  • Refer patients to community resources programs for housing/shelters, food services, and employment.
  • Arrange patient’s transportation services that include cabs, tokens, and referrals to Moveable Feast transportation program.
  • Assist patients to enroll in transportation programs offered by the MTA and Medical Assistance.
  • Performs other duties as assigned or required.

Minimum Qualications (Mandatory):

  • High school diploma or GED equivalent or higher. Associates or Bachelor’s degree preferred.
  • Requires a minimum of two years of experience.
  • Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.

Special Knowledge, Skills & Abilities:

  • Must be knowledgeable of Microsoft Office products.
  • Knowledge of community resources preferred.
  • Strong organizational skills with attention to detail and follow through.
  • Able to work with culturally diverse client population.
  • Familiarity with Maryland state public health assistance programs.

Reports to:

  • Clinic SW/CM Supervisor
  • Director of Social Work, JHU AIDS Service

JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Community Outreach Coordinator
Role/Level/Range: ACRO40/E/02/CC
Starting Salary Range: $15.00 - $20.00/hr (commensurate with experience)
Employee group: Full Time
Schedule: M-F 8:30am - 5pm
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: ​​​​​​​SOM DOM ID BCHD
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

School of Medicine - East Baltimore Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

Similar jobs

Similar jobs