Assistant Director of Annual Giving

Location
Iowa, United States
Salary
Competitive Salary
Posted
Jul 15, 2021
Employment Level
Administrative
Employment Type
Full Time

Function of Position:

This full-time, 12-month position is responsible to the Director of Annual Giving for hands-on management of the student phonathon program and other Annual Giving fundraising activities. Will also assist with strategic planning for development and execution of multi-channel solicitation strategies.

Duties and Responsibilities:

  1. Manage the day-to-day operations of the student phonathon program. (50%)
  • Recruit, interview, hire, and train approximately 35 student callers and manage their employment.
    • Create and maintain an inclusive and diverse student employee team while being a resource for their personal and professional development.
    • Create a balanced atmosphere of performance and fun to motivate caller’s results.
  • Develop and maintain a group of Lead Callers to assist with day-to-day duties.
  • Identify and train 2-3 Student Supervisors to assist in the oversight of shifts and overall motivation of student callers.
  • Plan, set goals, and directly supervise select calling shifts.
    • Ensure Student Supervisors have the resources needed to oversee shifts when ADAG is not in attendance.
  • Track phonathon program progress both nightly and overall against measurable outcomes. Analyze results of program and formulate methods for improvement.
  • Maintain Knightcaller social media accounts, digital media presence, and work schedules.
  • Prepare training materials, scripts, motivational strategies, and timeline for Knightcallers.
  • Work with Director of Annual Giving to plan, develop, and execute direct mail and email strategies for solicitation, stewardship, pledge fulfillment, and donor retention.
  • Assist in implementing crowdfunding and athletic teams fundraising through a multi-channel approach. (40%)
    • Set meetings with project leaders to create solicitation calendar for the year and plan what mediums of solicitation you will use.
    • Work with Office Coordinator and student interns to create direct mail, email, social media, and crowdfunding materials for solicitations.
    • Keep a solicitation calendar up to date and follow-up with project leaders as needed to ensure items are going out on time.
    • Hold a seat on the crowdfunding selection committee to select projects for each term.
  • Assist with the overall segmentation strategy and goal setting for the phonathon program in support of Annual Giving goals. (10%)
  • Perform other duties as assigned and pursue ongoing professional development.
  •  

    Supervision:

    Employee works closely with Director of Annual Giving other Annual Giving staff members to develop strategies and proceeds independently, working towards established objectives.

    Qualifications:

    A high school diploma/GED required. Bachelor’s degree from an accredited college/university preferred.  Two years experience in fundraising/development or a related field, with preference to candidates with experience in a non-profit call center as either a manager or caller. Skills required include an understanding and appreciation of philanthropy; strong written and communication skills; analytical and organizational skills; aptitude and experience with computers and technology needed to meet objectives; ability to organize and prioritize multiple work assignments; ability to lead others in a team environment; and an appreciation for the college’s mission.

    Application Procedure:

    Send letter of interest, including a statement regarding qualities you offer within the context of the Wartburg College mission, résumé, and contact information for three references electronically to: hr@wartburg.edu. See www.wartburg.edu for further information about the college. Screening begins immediately and continues until position is filled.

     

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