Coordinator, Admissions Office
- Employer
- Philadelphia College of Osteopathic Medicine
- Location
- Pennsylvania, United States
- Salary
- Salary Not Specified
- Date posted
- Jun 23, 2021
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Job Details
Coordinator, Admissions Office
At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.
Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.
We are currently seeking to fill our Coordinator, Admissions Office position at the Philadelphia campus with a highly qualified and passionate individual.
Position Description:
The Admissions Coordinator supports the Office of Admissions, a fast paced, detail-oriented, and goal-driven work environment, by playing an integral role in the operational needs of the office.
Essential Duties and Responsibilities:
- Assist the Recruitment staff on the Philadelphia campus with
the facilitation of the Graduate program Faculty Committees on
Admissions and Admissions processes, which includes:
- Coordinating Graduate program interview schedules (in
conjunction with recruitment staff and program staff), which
includes but is not limited to scheduling candidates, interviewers,
and meal hosts, sending reminders, and requesting catering for on
campus events.
- Greeting prospective students and assisting with room set up on
interview days.
- Facilitating interviewer/reviewer electronic form completion
(processing/evaluating forms as needed).
- Taking meeting minutes and communicating with committee members
regarding meeting schedules and attendance.
- Decision letter generation and processing for the graduate
programs. Assists with decision letters for other programs/campuses
as needed.
- Processing confirmations for enrolling students and tracking
receipt of enrollment materials.
- Additional Operations team tasks include the following:
- Answering incoming phone calls with professionalism and
respect; routing calls as appropriate, taking information for
telephone screening forms as appropriate.
- Responding to various types of electronic applicant inquiries
(chatbot, email, etc.) and escalating as necessary to appropriate
parties within PCOM; serving as a “first responder” in navigating
student inquiries and issues.
- Engaging with prospective students to schedule appointments
with recruiters.
- Logging prospective student interactions within Admissions
software (Slate CRM).
- Participating in strategic recruitment initiatives such as
phone-a-thons and conversion activities as needed.
- Processing mail and scanning materials, disseminating
mail/packages accordingly to staff.
- Processing application materials (recommendation letters, test
scores, transcripts, etc.) received from external sources for all
degree programs throughout the entire application cycle within
Admissions software (Slate), which includes transcript evaluation
and review.
- Participation in virtual and on campus recruitment activities
(i.e. Open Houses) and conversion events (i.e. DO Welcome Brunch,
Second Look events, etc.), and Pathway programs as needed, which
may include evenings and weekends.
- Organizing and preparing physical mailings for prospective and
incoming students.
- Testing related to new software implementations and software
upgrades.
- Assisting with the auditing of applications, data cleanup, and
preparation of statistical data for all programs. Provides reports
and escalations to Admissions leadership as necessary.
- Assisting with coverage of front desk for in office events and
visitors.
- Assisting with training new employees on operations tasks as
needed.
- Providing back up for all levels of processing for all
programs.
- Maintaining confidential information.
- Responsible for developing a working knowledge of all the
programs at all PCOM campus locations and their related
processes.
- Other duties as assigned by the Chief Admissions Officer and
Directors of Admissions.
- The PCOM Admissions team seeks members who exemplify the
following durable skillsets: creativity, persuasion, collaboration,
adaptability, and emotional intelligence.
*We are monitoring the situation daily, following national and local guidance; furthermore, we urge all students, staff and faculty to abide by all local, state and national public health directives.
Education
- Bachelor’s degree (B.A. or B.S.) required.
- Minimum of 2 years in a fast paced office environment.
- Comfort interacting with the public is required.
- Preferred experience in higher education setting with desire
for growth within the field.
- Proficiency in Microsoft Office and Google applications
required.
- Working knowledge of CRM Software (Slate), Banner, and Zoom or
other online webinar platforms a plus.
- Comfort with phone and online communication, strong written and
verbal communication skills and customer service orientation.
- Willingness to engage with and work collaboratively with team
members across all 3 PCOM locations.
- Self-motivated, active listener with a high level of positivity
and professionalism,
high level organizational skills and attention to detail.
- Adaptability and interest in engaging with evolving
technologies.
- Comfort working with diverse communities and interacting with a
variety of constituencies, including staff, applicants, students,
alumni, volunteers, guests, etc.
- Valid active driver’s license and auto insurance
required.
- Primary sedentary work. Occasionally may lift supplies up to 10
pounds.
- Cover Letter
- Resume
Company
Since 1899, Philadelphia College of Osteopathic Medicine (PCOM) has trained healthcare professionals to see the whole person—not just the symptoms. We focus on preventative health—developing attitudes and lifestyles that help prevent disease—as part of our comprehensive approach to providing high quality, holistic care.
At PCOM, we continue to strengthen the worlds of health and science by providing our students with unique opportunities to work in teams across disciplines in a dynamic medical school environment at our Philadelphia, PA; Suwanee, GA and Moultrie, GA locations.
At Philadelphia College of Osteopathic Medicine, you will be part of a community of caring, professional and committed individuals who focus on making the PCOM experience the best possible for our students.
Why Work at PCOM?
Our dedication to academic and institutional excellence drives everything we do. As a PCOM employee at our Philadelphia, PA Suwanee, GA or Moultrie, GA locations, you can make a meaningful contribution to the continued success and improvement of the College.
At PCOM, you can become part of our rich heritage, enjoy a competitive compensation and benefits package, and take advantage of opportunities for professional and personal growth. Our professional development programs include leadership training and mentoring as well as diversity, equity and inclusion certificates.
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