Program Assistant, Computer Services



STOP! Current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts) must apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.

Office of Computer and Information Services (OCIS)

Program Assistant, Computer Services

Under the supervision of the Director for IT Business Operations, the Program Assistant, Computer Services is responsible for directly supporting the Director and OCIS in all administrative matters and assists with ensuring efficient and effective front desk operations by overseeing student workers and ensuring timely customer service. The Program Assistant is skilled in IT and performs basic professional functions using established policies, procedures, precedents and guidelines; and does other related work as required.

This is not a remote position and requires a physical presence on campus as determined by the Supervisor. It requires working on campus during the COVID-19 pandemic and interacting directly with students following all procedures and protocols set forth in the University’s Restart Plan and any procedures/protocols created through additional correspondence. The employee must have the ability to wear a face covering for the duration of the workday during the COVID pandemic or as determined by university protocol.

Qualifications: Graduation from an accredited college with a Bachelor’s degree is required.

Applicants who do not possess the required education may substitute experience on a year-for-year basis. Applicants who possess an Associate’s degree may substitute two (2) years of position-related experience for the remaining two (2) years of education. Previous work experience in an IT Department is preferred. Candidate must have proficiency in all Microsoft Office products including, but not limited to: Access, Excel, Word, and Outlook and the ability to learn to utilize various types of software, programs, and electronic information systems used by the Office including, but not limited to: Adobe, Ellucian Colleague and website content management systems. Excellent oral and written communication skills are essential.

The selected candidate will be required to pass a four (4) month Working Test Period to become eligible for a regular appointment.

Official transcripts for all degrees are required prior to appointment.

Additional Information

Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures .

Diversity & Non-Discrimination Statement

Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean’s commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.

EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

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