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Academic Services Administrator

Chatham University
Pennsylvania, United States
Salary Not Specified
Closing date
Aug 19, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Other Academic Affairs, Business & Administrative Affairs, Other Business & Administrative Affairs, Student Affairs, Academic Advising & Academic Support Services
Employment Type
Full Time
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Job Details

Chatham University

Academic Services Administrator

Chatham University has an immediate opening for an Academic Services Administrator. As a staff member of the Office of Academic and Accessibility Resources (OAAR) department, the Academic Services Administrator will be responsible for all aspects of administering the academic support programs. This includes, but is not limited to, peer tutoring, supplemental instructions(SI), writing center, and general academic support at Chatham University. Duties may include recruitment, training, scheduling, supervision, and assessment of peer tutors, SI leaders and writing support staff.

The administrator serves as a liaison among the staff, faculty, and students who seek out academic support. This position will require the individual to be able to meet with and guide students who are struggling academically. The administrator may also be responsible for curriculum design and instruction of the IND 101: Foundations of Learning course.

This newly vacant position will add to Chatham's mission "to prepare students to build lives of purpose, value and fulfilling preparing graduates to be informed and engaged citizens in their communities; to recognize and respect diversity of culture, identity, and opinion; and to live sustainably." Building on this mission, Chatham is committed to creating a supportive and inclusive learning, living and working environment for all members of the campus community. Learn more at: .

Key Duties and Responsibilities:

  • Develop and implement effective strategies for identifying and recruiting qualified and diverse peer tutors, supplemental instructors and student assistants
  • Develop, implement, and assesses a training program for peer tutors, SI leaders and student assistants based on current best practices in the field
  • Support University and OAAR events through outreach (ability to effectively use several social media platforms), planning, development, and participation
  • Obtain and maintain CRLA certification for the Chatham University tutoring program
  • Develop and implement on-line tutoring options based on best-practices

Qualifications: Bachelor's degree required, master's degree preferred with a minimum of 3-years of experience working in educational support services and/or teaching experience. Excellent writing and organization skills. Proven technological skills including collecting and analyzing data. Excellent interpersonal skills and the ability to provide services with efficiency, sensitivity and tact.

Founded in 1869, Chatham University has an enrollment of over 2,200 students across over 60 undergraduate and graduate programs in our areas of excellence: sustainability & health, the arts & sciences and business & communications. Chatham has consistently been named a College of Distinction and a "Best College" by U.S. News & World Report, and--as the alma mater of environmental icon, Rachel Carson (Class of '29)--is perennially ranked as one of the greenest colleges in the United States by Sierra Magazine and the Princeton Review.

Chatham consists of the School of Health Sciences; the Falk School of Sustainability & Environment; the School of Arts, Science and Business; and the School for Continuing & Professional Studies.

Located in Pittsburgh, PA--one of the country's most livable cities and great college towns--Chatham is spread across three distinct locations: the historic arboretum, Shadyside Campus; Chatham Eastside in the fast-growing East End; and Eden Hall Campus, one of the world's most sustainable campuses.

For a complete job description and to apply visit:

Follow the instructions to complete the application process.

To ensure full consideration, please submit a cover letter addressing the qualifications of the position, professional resume, and contact information for three professional references.

Chatham University offers competitive salary, an excellent benefits package, including tuition remission for qualified personnel, and a generous retirement plan.

Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.

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