DIRECTOR OF RESIDENTIAL LIFE
Director of Residence Life and Housing
Student Affairs, Division of
Residence Life and Housing Office
Staff & Administration
Upper $90's, low $100's
If Part-Time, enter FTE:
Is this a temporary position?
If Temporary, enter End Date:
The director of Residence Life and Housing reports to the vice
president for Student Affairs, and provides strategic leadership
and management to the SUNY Cortland Residential Life and Housing
Office, which provides on campus housing for approximately 3200
students. The Office supports an inclusive, safe, and respectful
campus culture designed to foster personal growth, responsibility,
and transformative learning. The director is a critical member of
the Student Affairs Cabinet and is responsible for the development
and implementation of departmental mission, goals, and assessment
in alignment with those of the Division and the University. The
director will anticipate, develop, and implement best practices
that are responsive to trends regarding student issues,
programming, and administrative operations.
The director will monitor and provide direction as needed for the
management of housing assignments, staff selection, training and
evaluation. The director will work with senior leadership across
the campus including campus partners in Facilities and Operations
Services, University Police, Cortland Auxiliary Services,
Multicultural Life and Diversity, International Programs and
Admissions. Management areas will include fiscal management of
departmental budget, assessment, program development, student
learning outcomes, housing contracts, facility management and
operations, housing assignments, marketing, employee development,
and office management. The director will provide senior level
leadership to housing facilities renovation and new construction
- Develop, implement and evaluate the residence life
- Develop short and long-range plans for the Residence Life and
Housing program including student development, student retention,
student success, and promotion of diversity, equity and
- Manage a departmental budget of $2.5 million including
providing support to programs and initiatives that promote student
success and activities.
- Long-range planning for capital projects especially as they
relate to new hall construction and renovations of existing
- Serve as liaison to offices inside and outside of the Division
of Student Affairs such as Campus Activities and Corey Union,
Student Conduct, Counseling, Student Health Services, University
Police, Educational Opportunity Program, Career Services,
Multicultural Life, Recreational Sports, Cortland Auxiliary
Services, Facilities Management Services, College and Student
Accounting Services, Budget Office, Purchasing and Accounts
Payable, Computing Services, and various academic departments and
committees as they relate to mutual concerns of these areas and the
Residence Life and Housing Office.
- Act on behalf of the vice president for Student Affairs as
“officer in charge” when called on.
- Serve as liaison with SUNY Residence Life and Housing
Administrators ( SUNYRLHA ) and SUNY System administrators on
issues related to SUNY Cortland’s Residence Life and Housing
program. This includes relationships with the Dormitory Authority
of the State of New York ( DASNY ) and the Office of General
Services ( OGS ) for construction and purchasing.
- Policy development to meet changing needs and demands of
- Direct supervision of four professional and one clerical staff,
overall supervisory responsibility for three additional support
staff, one additional central staff, 16 residence hall directors,
and 142 student staff.
*Coordinate and collaborate with Facilities Planning for
rehab/renovation projects currently in progress, as well as future
projects in the residence halls.
- Monitor and provide direction as needed the planning and
coordination with Facilities Operations for the overall maintenance
and improvements in the residence halls.
- Responsible for the effective management of assigned staff that
includes, but is not limited to, leading, managing, supervising,
and supporting the development of employees in a manner that is
appropriate to each individual and consistent with respective
Collective Bargaining Agreements ( CBA ) and University policies
- Collaborate with the Human Resources Office to address and
resolve issues or concerns regarding employee performance,
misconduct, or other personnel-related concerns.
- Represent the department in major University events such as new
student and family orientation, family weekends, admissions
activities, and in other institutional initiatives
- Build a positive team culture that emphasizes communication and
transparency, opportunities for growth, culture of collaboration,
and a strong purpose and core values
- Be a calming and compassionate presence, decisive thinker,
creative problem-solver and action-oriented leader in times of
distress and crisis
- Communicate with and respond to parents and family
- Serve on various University committees as needed.
- Ensure ongoing, comprehensive, and research-based departmental
planning and assessment to include the establishment and review of
departmental goals and outcomes consistent with the mission,
vision, values and priorities of the University; regular assessment
of the accomplishment of goals and outcomes, timely completion of
annual planning and assessment reports, and the integration of
assessment results with budget requests.
- Effective written and verbal communication skills; public
speaking and presentation skills.
- Critical knowledge and understanding of student development
theory and leadership theories.
- Interpersonal skills for effective interactions with multiple
constituencies at all levels of the institution.
- Flexibility and adaptability; well organized and able to work
under pressure with multiple deadlines
- Ability and desire to work in a fast-paced environment; time
management skills with ability to effectively prioritize work.
- Student-centered philosophy and approach.
- Crisis intervention and management skills; emergency response;
good judgment and decision making.
- Conflict resolution, mediation and problem-solving skills to
resolve complex, multifaceted, and sometimes emotionally-charged
disputes to assist parties in reaching agreement.
- Critical knowledge and understanding of the connection between
residential life experience and student retention.
Functional and Supervisory Relationships
- Reports to the vice president for Student Affairs.
- Direct supervision to three associate directors and an
- Indirect supervision to two assistant directors, three
administrative assistants, 16 residence hall directors, and
approximately 115 residence assistants.
- Master’s degree
- Seven years of experience with progressive responsibility
within a comprehensive residence life program in a higher education
setting including mid-level management and supervision of student
- Experience recruiting, hiring, training, development,
supervision and retention of professional staff.
- Demonstrated commitment to fostering an equitable, diverse and
inclusive work environment.
- Experience with development and assessment of co-curricular
- Experience developing policies and procedures.
- Experience managing housing numbers, contracts and
- Demonstrated knowledge of technology applications, including
housing software and reporting.
- Demonstrated knowledge and understanding of budget management
for residence life and housing.
- Master’s degree in a related field (e.g., Student Affairs,
College Student Personnel, Higher Education, Counseling,
- More than ten years of residential life and housing management
- Experience partnering with multiple college offices to benefit
- Budget management experience for comprehensive residence life
program in a higher education setting or similarly complex
- Experience and demonstrated proficiency with technology
applications, including housing software and reporting.
The State University of New York College at Cortland is an
Affirmative Action/Equal Employment Opportunity/Americans with
Disabilities Act (AA/ EEO / ADA ) employer. The College actively
seeks applications from women, veterans, individuals with a
disability, members of underrepresented groups or anyone that would
enrich the diversity of the College.
Job Close Date
Review Start Date
Open Until Filled
Quick Link for Direct Access to Posting
Special Instructions to Applicant
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- * Do you have a completed master's degree?
- * What is the highest earned degree that you possess? Please
include the degree program.
(Open Ended Question)
- * Please articulate your knowledge if and commitment to
diversity, equity, and inclusion and provide an example of how this
has lead to a success in the workplace.
(Open Ended Question)
- * Do you have computer experience using Adirondack Solutions -
The Housing Director software?
- Curriculum Vita or Resume
- Cover Letter
- Professional References Contact Info. ONLY (minimum of 3)