Transfer Credit Evaluation Specialist (Program Assistant-AS), Office of the Registrar



Summary:

Under the direction of the Assistant Registrar for Transfer Credit Evaluation, this position will work in tandem processing transfer credit, managing the general transfer credit email, reviewing and analyzing reports, and assisting potential, admitted, and continuing students in person, on the phone, and via email.

Primary Duties/Responsibilities:

  • Transfer Credit Duties
    • Process incoming undergraduate transcripts, AP scores, CLEP scores, and any other accepted forms of credit for processing within Rowan policies
    • Run Cognos Duplicate Credit Report and process any updates for duplicate credit on undergraduate student records
    • Clearly communicate and respond to student inquiries, questions, comments and concerns in person, on the phone and via email
    • Process course equivalent updates to student records from responses from faculty, chairs or deans from the Outstanding Data Process
    • Cleanup of old course equivalents on file with guidance from the Assistant Registrar
    • Review of Curriculum Proposals for any updates that need to be made to equivalent transfer credit courses
  • Communication & Other Responsibilities:
    • Understand, implement, and properly communicate Registrar policy and process
    • Understand and comply with University, Registrar, ADA, FERPA, and other rules and regulations that affect processing and service
    • Coordinate with the appropriate units within the Office of the Registrar
    • Assist with other projects as needed


Education Requirement:

  • Graduation from an accredited college or university with a Bachelor's degree.


Preferred Qualifications:

  • Experience with the Ellucian/Banner Student Information System
  • Experience with Cognos Reporting
  • Extreme attention to detail
  • Comfortable learning new skills and new technology quickly or independently and ease using electronic tools and reports
  • Demonstrated ability to successfully problem-solve and manage multiple priorities and deadlines in a fast-paced environment
  • Previous experience in project-based work or in higher education administration
  • Excellent organizational and interpersonal skills
  • Strong written and verbal communication skills
  • Commitment to providing superior customer service
  • Strong collaboration skills
  • Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, OneNote and Outlook


Salary:

  • Range P16 (Step 1 = $44,628)


Note:

  • Only completed, online applications submitted on or before the deadline will be considered.

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