Associate Director of Family Engagement and Giving

Key Accountabilities
  • Responsible for planning and executing the parent and grandparent engagement program which includes on-campus, local, regional, international, and leadership events. Identify emerging trends and priorities to provide strategic, logistical, and programmatic advice to colleagues in the planning and implementation of events. Facilitate the department’s ability to react to market demands by adjusting relationships and projects in order to ensure the integrity and vitality of the relationship between PEA and its parents.
  • Assist in achieving the Academy’s fundraising goals through targeted relationship-building and special events working closely with other IA departments. Offer support to our Alumni Relations partners when needed.
  • Establish, manage, and modify evaluative tools for use in determining how parents want to be engaged and how Family Engagement and Giving should measure and analyze the success of all department events.
  • Develop relationships with counterparts at peer schools to share and hone best practices.
  • Collaborate and innovate with internal and external constituents including:
    • Dean of Students Office for drop off and pickup events, Family Weekend, and other parent gatherings
    • Admissions Office for Welcome Parties for new families
    • Office of Multicultural Affairs for International Student Orientation
    • Campus leaders of Equity and Inclusion, LGBTQ+, First Generation, BIPOC, International, and others for family affinity programming
    • College Counseling for Upper Family College Counseling Weekend
    • Faculty and Campus leaders for special programming
    • Communications Department on the Parent Newsletter and other parent-focused outreach
    • Principal’s Office for leadership dinners and events
    • Family hosts to create and execute multiple parent events - large receptions to intimate dinners - that will provide opportunities for engaging, educating, and cultivating our families
  • Offer a hybrid of in person and virtual events and evaluate the success of each.
  • Demonstrate a commitment to diversity and inclusivity and to serving the needs of a diverse and inclusive community with diplomacy and tact.
  • Work comfortably with technology and explore and integrate new technology as it becomes available.
  • Support the Parents Committee by helping colleagues identify, cultivate, recruit, train, motivate, and grow a successful pool of loyal parent volunteers.
  • Manage event budgets and make decisions for best ROI opportunities.
Degree of Independent Action Performed

In a highly collaborative environment, incumbent is expected to work with a high level of independence and autonomy, and exercise a high degree of initiative, influence, and judgment in decisions. Expected to solve problems or address issues that require immediate attention.

Direct/Indirect Reports

Incumbent assists in the supervision of administrative staff.

Internal & External Contacts

Frequent contact with parents, donors, alumni, students, and colleagues from all corners of campus (deans, faculty, staff, admissions, IT, etc.). External contacts may include prospective families, vendors, and visitors.

Position Requirements

Education

  • Bachelor’s Degree


Experience

  • A minimum of five years of experience in alumni or parents relations/engagement (preferably parents) and demonstrated ability to manage all phases within the Family Engagement profession.
  • Experience working with and supporting other advancement functions including Annual Giving, Major Gifts, and Advancement Operations preferred.
  • Experience in all aspects of event management, event planning, budgeting, and volunteer management.


Skills & Knowledge

  • Demonstrated commitment to diversity, equity, and inclusion to serve the needs of a diverse and inclusive community.
  • Proficiency in MS Office Suite of programs (Word, Excel, PowerPoint) and various social platforms. Knowledge of industry specific software preferred.
  • Strong interpersonal skills.
  • Excellent written and verbal skills.
  • Strategic, high-level thinking coupled with an attention to detail for successful planning and execution.
  • A passion for excellent “customer” service and commitment to exceptional quality.
  • Excellent analytical and problem solving skills as well as a strong “customer” focus.
  • Adherence to confidential policies.
  • Ability to work independently and handle multiple priorities and deadlines simultaneously.
  • Willingness and ability to learn additional applications as needed. Technological savviness.
  • High degree of organizational skills with the ability to be flexible and to multi-task with accuracy.
  • Ability and willingness to travel (by car, air, train or bus) domestically.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  1. Ability to sit in a normal seated position for extended periods of time.
  2. Reaching by extending hand(s) or arm(s) in any direction.
  3. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example using a keyboard.
  4. Communication skills using the spoken and written word.
  5. Ability to see with normal parameters.
  6. Ability to use a visual display terminal with continuous wrist movement on a keyboard.
  7. Ability to hear within normal range
  8. Ability to lift and transport up to 25lbs without assistance.
Additional Requirements
  1. Successfully complete a criminal background check (reviewed every 5 years).
  2. Clean Driving record (reviewed annually).

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