Student Success Coach

Miami University
Ohio, United States
Salary Not specified
Jul 12, 2021
Employment Level
Employment Type
Full Time

Miami Regional – Hamilton Campus:  Student Success Coach is directly responsible for the daily execution of the TriO project. The coaches will provide direct student contact through recruiting, advising, assessing, scheduling, evaluating, and providing support services when necessary. Coaches must also maintain current and accurate program files and meet other requirements for compliance with federal regulations and college policies. Student Success Coach positions are granted funded, full-time, 11-month positions with full benefits. Student Success Coaches report directly to the Project Director of Student Support Services.

Duties include and are not limited to:

  • Coaches will work with TRiO students to develop an Individual Assessment Portfolio (IAP) - assessing non-cognitive skills and outside stress factors that might negatively impact behaviors inside the academy.
  • Coaches will help TRiO students create Degree Accomplishment Plans (DAP), creating a roadmap of specific courses to guide students toward earning an Associate Degree on the way to their bachelor’s degree.
  • The coaches will have weekly check-ins with TRiO SSS participants during the first semester and every semester thereafter if a student's GPA falls below a 2.0.
  • Coaches will help TRiO students with technology and time management along with other good student behaviors.
  • The coaches will monitor student progress and have private conversations with students if needed.
  • Act as a referral source for personal counseling to the Counseling Center.
  • Assist participants with their orientation to general academic life and its requirements.
  • Develop programming activities and the collaboration with the STEP (Summer Time Enhancement Program).
  • Assist in identifying and/or selecting eligible students to participate in the program.
  • Develop and implement activities to promote student persistence and student growth.

Required: Bachelor's degree with emphasis in education or related field.  Two years’ experience advising, counseling, teaching or otherwise providing holistic student support in a collegiate environment. Strong written, verbal, and interpersonal communication skills and the ability to understand the needs of university students who are low income, first generations, and/or have disabilities. Ability to learn and communicate detailed policies and procedures. Ability to work a flexible schedule that might include days, nights, and an occasional weekend. Position is not eligible for H-1B sponsorship.

Consideration may be given to applicants who have participated in a SSS program and who have experience in the development and implementation of special programs or workshops for low-income or first-generation students, students with disabilities, and students with academic need.  Experience with public speaking and/or teaching/training experience. Proficiency in Microsoft Office Suite applications and a basic knowledge of social media

Submit cover letter and resume to Inquiries can be directed to Kelli Bray at Screening of applications will begin July 26, 2021 and continue until the position is filled.

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.  A criminal background check is required. All campuses are smoke- and tobacco-free.


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