Assistant Bursar

San Jose State University
California, United States
Salary Not Specified
Closing date
Oct 1, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type
Full Time

Job Summary

As the Assistant Bursar, you will report to the University Bursar and support the planning and direction of all student account receivables and collections activities in the Bursar's Office. You will help manage the Bursar's Office functions including student billing/tuition and fee assessment, disbursement of federal, state, and SJSU financial aid and scholarship programs, and processing of student refunds. You will manage delinquent collection balances and reconcile several student account related financial activities. You will provide leadership and oversight to the department staff, and ensure customer service, assisting in the development of procedures, and maintaining regulatory compliance.

Key Responsibilities

  • Oversee student service including advisement of students' financial obligations, financial options, financial procedures
  • Oversee the Queue Management System (QLess) for the Bursar's Office
  • Oversee postings to student accounts for Title IV and other financial aid
  • Manage disbursements and refunds following state and federal regulations and CSU procedures.
  • Coordinate refund requests with Accounts Payable, reconciles/resolve refund batch issues
  • Oversee collection activity related to student accounts—prepare reports regarding student accounts with outstanding balances to allow pre-collection actions to minimize delinquencies
  • Oversee the write-off of uncollectable accounts and the processing of Financial Petitions
  • Manage the enrollment cancelation process and track information for year to year comparisons
  • Reconcile special programs, e.g. B & N Voucher program, B & N First Day Solutions program and SIRF

Knowledge, Skills & Abilities

  • Ability to manage staff; analyze operational and procedural problems; develop and recommend proposed solutions; handle a broad range of high-level and sensitive situations; interpret and apply applicable regulations and procedures; empower and motivate employees to improve performance.

Required Qualifications

  • Bachelor's Degree in Business Administration or related field
  • 2+ years of full-time management experience in a financial setting

Preferred Qualifications

  • Experience in higher education; such as in Bursar, Financial Aid or Student Services
  • Experience with collections
  • Experience with Oracle PeopleSoft ERP
  • Experience with Federal Title IV rules and regulations


Classification: Administrator II
Hiring Range: Commensurate with experience

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: July 9, 2021 through July 27, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: July 09, 2021 (9:00 AM) Pacific Daylight Time
Applications close:

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert