Housing Services Office Coordinator
Student Affairs, Clerical / Support
The Office Coordinator within Housing Services and Residential
Education provides student centered services and support to the
offices of Housing Services and Residential Education within the
Division of Student Affairs. Supporting nine professional staff
members and supervising a team of student workers, this position
answers phone calls, handles student and family member walk-ins and
manages a lively, fast-paced, high student traffic environment.
This position reports to the Director of Housing Services and the
Director of Residential Education
Manage the daily front office
operations of Housing Services and Residential Education including,
but not limited to:
- Answer student and parent phone calls in a professional and
- Respond to inquiries including answering emails and managing
- Operate from a student centered model that is friendly,
welcoming and helpful.
Communicate first-year student housing assignments.
Oversee the coordination and management of key distribution, the
key database, key cabinets, lock changes and record keeping for
lost keys including providing charges to student accounts for lost
Communicate with the Facilities staff concerning maintenance issues
in campus housing, following up with work orders and relaying
information to central staff as necessary.
Hire, train, supervise and evaluate the student office
Assist the Assistant Director with summer housing including the
supervision of summer student assistants, key collection, housing
assignments and billing.
Review, filter and disseminate Housing Services and Residential
Education mailings, media and promotions.
Assist in the coordination of the ongoing development of the
current information systems and implementation of new
Utilize department specific systems, University wide systems, and
other technology resources including website maintenance.
Coordinate the logistics of Residential Adviser (RA) training and
selection including, but not limited to, room reservations and menu
development and submission.
Manage the RA Honorariums with the Finance office. Ensure all RAs
have completed necessary background checks, including but not
limited to follow-up with individuals, tracking and maintaining
Schedule meetings and appointments, coordinating schedules and
event spaces using University calendaring system and the Events
Provide primary support to professional staff for expense report
creation, submission and monitoring.
Manage the suite's office supplies including tracking usage and
ordering replacement products.
Oversee the schedule and upkeep of the Vedder Conference
Demonstrate a high level of confidentiality, professionalism and
Perform other duties as assigned.
-Two years of administrative/office management experience
-Proficiency with Microsoft Office and Google drive, with the
ability to learn new programs including Enterprise Resource Systems
(ERP), reporting systems, and website maintenance
-Demonstrated ability to take initiative and use good
-Demonstrated ability to work both independently and as a member of
-Strong written and verbal communication, interpersonal,
organizational, time-management skills
-Demonstrated ability to maintain discretion and
Bucknell seeks a candidate whose experience will contribute to the
University's commitment to diversity and inclusiveness.
experience in a higher education setting
To apply, visit https://careers.bucknell.edu/en-us/job/496764/housing-services-office-coordinator