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Housing Services Office Coordinator

Bucknell University
Pennsylvania, United States
Salary Not specified
Closing date
Sep 7, 2021

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time
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Job Details

Housing Services Office Coordinator

Job No: 496764
Position Type: full-time
Location: Lewisburg, PA
Categories: Student Affairs, Clerical / Support

The Office Coordinator within Housing Services and Residential Education provides student centered services and support to the offices of Housing Services and Residential Education within the Division of Student Affairs. Supporting nine professional staff members and supervising a team of student workers, this position answers phone calls, handles student and family member walk-ins and manages a lively, fast-paced, high student traffic environment. This position reports to the Director of Housing Services and the Director of Residential Education

Job Duties:
Manage the daily front office operations of Housing Services and Residential Education including, but not limited to:
  • Answer student and parent phone calls in a professional and timely manner.
  • Respond to inquiries including answering emails and managing walk-ins.
  • Operate from a student centered model that is friendly, welcoming and helpful.

    Communicate first-year student housing assignments.

    Oversee the coordination and management of key distribution, the key database, key cabinets, lock changes and record keeping for lost keys including providing charges to student accounts for lost keys.

    Communicate with the Facilities staff concerning maintenance issues in campus housing, following up with work orders and relaying information to central staff as necessary.

    Hire, train, supervise and evaluate the student office assistants.

    Assist the Assistant Director with summer housing including the supervision of summer student assistants, key collection, housing assignments and billing.

    Review, filter and disseminate Housing Services and Residential Education mailings, media and promotions.

    Assist in the coordination of the ongoing development of the current information systems and implementation of new system(s).

    Utilize department specific systems, University wide systems, and other technology resources including website maintenance.

    Coordinate the logistics of Residential Adviser (RA) training and selection including, but not limited to, room reservations and menu development and submission.

    Manage the RA Honorariums with the Finance office. Ensure all RAs have completed necessary background checks, including but not limited to follow-up with individuals, tracking and maintaining records.

    Schedule meetings and appointments, coordinating schedules and event spaces using University calendaring system and the Events Management System.

    Provide primary support to professional staff for expense report creation, submission and monitoring.

    Manage the suite's office supplies including tracking usage and ordering replacement products.

    Oversee the schedule and upkeep of the Vedder Conference room.

    Demonstrate a high level of confidentiality, professionalism and integrity.

    Perform other duties as assigned.

    Minimum Qualifications:
    -High School diploma
    -Two years of administrative/office management experience
    -Proficiency with Microsoft Office and Google drive, with the ability to learn new programs including Enterprise Resource Systems (ERP), reporting systems, and website maintenance
    -Demonstrated ability to take initiative and use good judgment
    -Demonstrated ability to work both independently and as a member of a team
    -Strong written and verbal communication, interpersonal, organizational, time-management skills
    -Demonstrated ability to maintain discretion and confidentiality

    Bucknell seeks a candidate whose experience will contribute to the University's commitment to diversity and inclusiveness.

    Preferred Qualifications:
    -Previous work experience in a higher education setting

    Physical Demands:

    Work Type:

    To apply, visit

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