Program Assistant

The Renaissance Institute (RI) of NDMU offers an array of non-credit courses designed for the adult learner. The Program Assistant participates in the day-to-day operations of the Institute, and the implementation of the Institute’s goals and objectives. This position is responsible for the daily operation of the Renaissance Institute, including: online member enrollment and database management; troubleshooting in-person and remote delivery of courses and activities; supporting the RI Coordinator, its committees and course coordinators; facilities and audio-visual support; preparing financial transactions.

Essential functions will include:

1. Supports the online member enrollment process, and maintains RI member databases and directories.
2. Schedules online submission of course proposals and assists the Curriculum Committee with course selections, course brochures, and the distribution of class schedules and classroom or Zoom license assignments.
3. Provides technical and logistical support for course coordinators for onsite or remote delivery of classes via Zoom platform, including the compilation of instructional materials.
4. Schedules on-site classrooms in collaboration with NDMU’s Offices of Conference Services and Registrar and assigns classrooms to accommodate onsite class sizes and class content.
5. Supports committee chairs and members in scheduling onsite or remote delivery of RI activities and meetings.
6. Maintains the Institute’s fiscal records, processes check requests and assists the Coordinator and Budget Committee as requested. Coordinates with NDMU’s Business Office as needed.
7. Maintains current and historical information about classes and class participation
8. Assists in planning and managing Institute events
9. Assists members in securing benefits offered to Institute members by NDMU.
10. Serve on University committees, taskforces, workgroups, etc. as designated

Job Qualifications

• Knowledge : Associates degree from an accredited college or university required. Bachelor’s degree preferred.

• Experience : At least three (3) years of office management/program assistant experience required. Experience in a higher education setting, working with older adults, and utilizing Zoom, Skype, and/or Microsoft Teams is preferred. Successful candidates will possess knowledge of business processes sufficient to administratively run an office either on site or remotely, as well as an understanding and sensitivity to the aging process and older adults, and how to accommodate members with special needs.
• Skills/Aptitude : Candidates must possess the ability to manage and prioritize multiple tasks and complex processes with efficiency and thoroughness, problem solve, and work effectively independently and as a team member. Attention to detail, accuracy, timely completion of assignments, self-motivation, flexibility, and confidentiality are essential. Successful candidates must also have a high degree of competence in organizational and interpersonal, oral and written communication skills. Additionally, an appreciation and commitment to the history, values, and mission of NDMU and RI. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) required. Experience with a variety of computer programs, including Ellucian Colleague and WebAdvisor preferred.
• Working Conditions: Normal office environment requires walking, sitting, climbing stairs, reaching, etc. Some occasional light physical demands such as bending, carrying, kneeling, lifting, and pushing may be required
  

All applicants must submit:

1. Cover letter
2. Salary requirements
3. Resume
4. Contact information for 3 professional references

Questions can be directed to the hiring manager, Shirley Bigley, Coordinator of the Renaissance Institute, at sbigley1@ndm.edu

Additional Information :

Notre Dame of Maryland University does not discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of age, ancestry, color, creed, disability, gender, gender identity, genetic information, marital status, national origin, race, religion, sex, sexual orientation, or protected veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policy: Greg FitzGerald, Chief of Staff, Notre Dame of Maryland University, 4701 North Charles Street, Baltimore, MD 21210, 410-532-5109.

For all other employment inquiries, please contact Human Resources at 410-532-5898 or human_resources@ndm.edu. Notre Dame of Maryland University is an EEO/AA employer.