Assistant Director of Skyhawk Station

Position Summary 

The Assistant Director of the Skyhawk Station directly supervises the Skyhawk Advising Team. This team of professional academic advisors serve incoming and continuing students through advising events, one-on-one appointments and personal outreach to ensure each FLC student stays on track to graduate. The Assistant Director will assist with the development of a comprehensive advising plan and plays an integral role in the daily implementation of the advising strategy.    

Minimum Qualifications 

• Bachelor’s degree  
• Minimum of 2 years’ experience in secondary or post-secondary education   
• Minimum of 1 year of experience in a supervisory role  

• Experience in admissions, academic advising, student success, or financial aid  
• Strong written and verbal communication skills, including excellent presentation abilities   
• Experience working with diverse groups of people in a variety of settings   
• Demonstrated ability to effectively manage multiple priorities   
• Display strong planning and organizing skills, attention to detail and experience making data driven decisions   

• Demonstrated experience cultivating relationships and identifying opportunities   

Preferred Qualifications 

• Master’s degree in related field   
• Knowledge in Banner/WebOPUS student information system  
• Knowledge/Experience with a CRM  

• Understanding of how to use technology to be more efficient  
• Experience working with college faculty or academic administration   

Major Responsibilities 

Skyhawk Advising Initiative  

• Develop and execute an innovated advising plan in coordination with the Skyhawk Advisors and Academic Division representatives. This includes: consistently exercising discretion and judgement on resource allocation; gathering feedback and making decisions on how to improve the advising model, critically analyzing programs and data to measure success; and assisting in the development and training of Skyhawk Advisors.   

• While this position will not have an assigned caseload, they will advise students during peak times and assist staff as needed.   
• Specific initiatives include, but are not limited to:   

• Developing the plan for Advising Week, Division Week, and Registration Week that follows our student-centered advising approach 
• Coordinating new student registration process with the Office of Admission 
• Assisting Skyhawk Advisors in creating relationships with their Academic Division including Associate Deans, Success Coaches and advising liaisons 

• Coordinating advising outreaches between various offices 
• Provide leadership in building a collaborative, outcome-focused team by: 

• Hiring, training and providing ongoing supervision and coaching to Skyhawk Advisors and determining work assignments and schedules, approving time sheets and completing annual evaluations and quarterly check-ins. 
• Communicating goals, developing and implementing initiatives and providing training and professional development for the Advising Team and the Skyhawk Station at large. 

Coordination of Skyhawk Station    

• Working to make sure the efforts of the Skyhawk Station Specialists align with the efforts of Skyhawk Advisors  
• Identify opportunities for improved procedures that impact student success and retention  
• Coordinate outreach campaigns relating to students’ curricular, financial aid, and registrar concerns  

• Apply professional judgement and discretion when communicating with both internal and external audiences, prioritizing the goals of the office to provide excellent customer service  
• Assist with our student worker hiring, training and managing   

Coordinate Opportunities   

• Identify, analyze and determine areas of improvement where the Skyhawk Station can partner with offices across campus to provide events, programming, and outreach to better assist students from the time they are confirmed to the time they graduate.  

• Implement and oversee (where appropriate) any of these program ideas that can be part of the Skyhawk Station  

Other Duties  

• Collaborate and take direction from the Director of the Skyhawk Station to design, implement and oversee and projects needed to improve the work of the Skyhawk Station  

• This could include the implementation and usage of new software  

• Responsible for timely follow up with internal and external customers  
• Participate as an engaged and supportive member of the Skyhawk Station team by:   

• Participating in meetings, committees and special projects   
• Assisting colleagues with team projects   
• Proactively engaging in identifying areas for improvement and innovation  

• Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities   
• Maintains knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.   
• Produces and remediates digitally accessible materials in accordance with FLC standards.   
• Perform other duties as assigned.   

Work Conditions 

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The Skyhawk Station is a fast-paced and dynamic office.  As the place for students to start when they have questions, we need to be professional, well trained and eager to help.   

• Must be flexible, capable of handling a demanding work schedule and be able to work independently and within a team management structure   
• Ability to work productively with moderate noise & distraction (i.e. business office with computers, phone, and printers, light traffic).  

• Must have a sense of humor  
• Must be adaptable to changing policies, procedures and practices   

Compensation  

Salary is $50,000 per year plus a comprehensive benefits package.  

 
Application Process 
A complete application packet includes: 

• Cover letter addressing interest and qualifications for position 

• Include details regarding how your personal and professional experiences allow you to encourage a learning environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 

• Resume 
• Names and contact information for three current, professional references 

Submit materials as one PDF file via email to: 

ADSkyhawkStation-Search@fortlewis.edu 

Application materials received by July 25, 2021, will receive full consideration. 

Position will remain open until filled. 

The successful candidate will be required to submit original, official college transcripts,  

and pass a background check. 

The College and the Community  

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas. 

Equal Opportunity   

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment.  

To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.  

Questions about Title IX sex discrimination?  

Office of the Title 9 Coordinator  

Molly Wieser  

230 Skyhawk Station  

1000 Rim Drive  

Durango, Colorado 81301  

(970) 247-7241 wieser_m@fortlewis.edu  

Other discrimination questions?   

Office of the Equal Opportunity Coordinator  

David Pirrone  

192 Education Business Hall  

1000 Rim Drive  

Durango, Colorado 81301  

(970) 247-7182 djpirrone@fortlewis.edu  

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request. 

  * Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.  

ADAA Accommodations  

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.