Analyst I, Records/Enrollment Services

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Advance Equity
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of seven colleges, ten centers, two university centers, Lone Star Corporate College and LSC-Online, is continuously named Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description



PURPOSE AND SCOPE:

Primary function includes reviewing, overseeing and analyzing all reports and information for the Office of Records & Enrollment Services. Performs analytical duties, characterized by examination of components and determination of relationships, requiring the conceptual analysis and synthesis of information and formulation of recommendations. Typical duties include collecting and compiling information, comparing information and making action recommendations to the Executive Director. Responsible for reviewing all college reports and determining user trends, data needs, and timely submission of reports to reporting agencies or internal departments. Conducts analysis as needed, while providing regular reports to management. Performs analysis and evaluation of student transfer credits and verifies transcript, degree and graduation credits, applications, and student record information. Position will work closely with the Executive Director and AVC to ensure all college reporting and data guidelines and goals are met and maintained.

ESSENTIAL JOB FUNCTIONS:

1. Analyzes and evaluates transcripts, reviews and builds degree plans, and determines the various pathways for student transfer credit available to veteran and non-veteran students
2. Maintains accurate and updated student records within PeopleSoft (iStar); troubleshoots program/plan issues; merges any duplicate student records, and converts records from previous databases as needed; Provides resolutions for SNOW tickets
3. Analyzes quantitative and qualitative data to ensure report and data integrity
4. Analyzes transcripts to ensure degree plan protocols and requirements are met; tracks required standard or progress necessary for graduation requirements
5. Verifies student enrollment status and reporting to National Student Clearinghouse and NSLDS; clears all errors and verifies reports for certifications; reaches out to campuses regarding incorrect bio/demo information
6. Maintains security protocols concerning the release of protected information
7. Communicates with students and employees via phone, e-mail, and/or letter regarding LSC policies and procedures as they relate to student records
8. Serves as a residency expert and assisting both students and campuses with residency questions/issues
9. Provides end user training as needed in regard to records related functions and works with OTS to create UPKs and/or other training as needed
10. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• In depth knowledge of student records, admissions, transcripts and college graduation requirements
• Strong analytical skills; ability to collect, compile and analyze varied data sources with accuracy and integrity
• Proficient with common office software (i.e. MS Word, Excel, Access, etc.)
• Excellent customer service skills
• Ability to maintain confidentiality

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or higher and at least 3 years of related work experience; or, an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Higher education experience
• PeopleSoft Campus Solutions experience
• Query and/or SQL experience

Salary

Hiring salary range is $46,300 - $53,245

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.