General Manager, Dome Concessions

Posting Details



Job # 037171 Department Code 33000-7361 Department Food Service Job Title General Manager, Dome Concessions Location Syracuse, NY Pay Range Commensurate with experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The General Manager of Dome Concessions will provide leadership, support and overall guidance to campus concessions operations at the Carrier Dome, soccer and softball stadiums. The General Manager will provide vision for the future of concessions in the Carrier Dome and create a strategic plan to work towards executing that vision. Qualifications
  • Eight (8) plus years of Food and Beverage Management experience in a sports or entertainment venue.
  • Experience managing a high volume operation.
  • Proven ability to lead and develop a team.
  • Budgeting, forecasting, sales experience preferred.
  • Ability to maintain organization in a changing environment.
  • Exhibit initiative, responsibility, flexibility and leadership.
Job Specific Qualifications
  • Ability to communicate effectively with management team, guests and team members by speaking and comprehending English.
  • English reading, writing, math and computer skills required.
  • Ability to taste and evaluate food and beverage products.
  • Must be able to work extended shifts of 10 hours or more as business dictates.
  • Must be flexible with schedule and able to work different shifts.
  • Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift.
Responsibilities
  • Provide leadership, support and overall guidance to concession manager, supervisors and event staff. Direct and manage stadium and campus events.
  • Develop, train and supervise 3 exempt, 1 non-exempt office coordinator, 2 bargaining unit staff, 6-10 non- profit organizations, 300 student/temporary employees and 60 stadium vendors.
  • Create a vision for the future: review current trends and implement those that would be successful in the Carrier Dome.
  • Constantly challenge all parts of the current operation to determine where improvement can be found.
  • Financial management of the operating budget including identifying efficiencies and cost control measures in order to improve bottom line results.
  • Identify revenue enhancement opportunities such as new service concepts, expanded product offerings and incorporating the latest trends in food service.
  • Annual revenue budgeted is $7M. The largest single event generates approximately $600k.
  • Strategize with the Executive Director of Hospitality to plan, scope and budget major renovations and equipment purchases for Food Services.
  • Interact with various departments, committees, student organizations and alumni.
  • Work with community organizations to donate stadium event leftover food.
Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/87474 Job Posting Date 07/07/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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