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Research Park Operations Coordinator

Embry-Riddle Aeronautical University
Florida, United States
Salary Not Specified
Start date
Jul 9, 2021

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Position Type
Faculty Positions, Business & Management, Business Administration, Administrative, Business & Administrative Affairs, Business & Administrative Support, Other Business & Administrative Affairs, Alumni Affairs, Conference & Special Event Administration
Employment Type
Full Time
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Job Description

Embry-Riddle Aeronautical University is currently hiring a Research Park Operations Coordinator to assist the Executive Director in day-to-day operations of the Embry-Riddle Research Park and MicaPlex Technology Business Incubator, and coordinate events and services for our client companies. Competitive candidates will have experience in office administration and event management, and strong customer service skills. The Research Park Operations Coordinator position has high growth potential to build incubator management skills including paid training and certifications. Strong candidates will have a passion for supporting startup companies and entrepreneurs.

Responsibilities Include:

  • Incubator Client/Tenant Company Services – coordinate incubator application and evaluation process, manage tenant move-in and move-out procedures, and maintain conference room and event space reservations
  • Event planning – assist with planning a variety of events, large and small: communicate with speakers/presenters, generate event invites/registrations and collect RSVP’s, coordinate event services (room reservation, facilities, catering, IT set-up), act as liaison for event attendees and sponsors, collect post-event feedback
  • Training – read suggested books and articles pertaining to incubator services and management, shadow the Executive Director when working with startup companies, attend training sessions with the International Business Innovation Association (InBIA) and others as assigned
  • Administrative – schedule meetings, office supplies procurement, manage common area services, coordinate building access/approvals, and other office management and administrative duties as assigned

Reception – (shared duties with student workers) welcome and sign in visitors, maintain visitor records, answer main line phone, receive and distribute packages and mail


Required Qualifications:

  • strong clerical support and customer relations experience
  • above average computer skills, including a familiarity with Microsoft Office and ability learn other complex systems
  • prior event planning experience
  • outstanding organizational and communication skills, both written and verbal
  • calm and professional demeanor and strong willingness to go above and beyond for our clients/tenants
  • Bachelor’s degree

Preferred Qualifications

  • familiarity with entrepreneurship and startup company principles and best practices
  • previous training in Business Model Canvas or similar startup business planning methods
  • previous experience working for/founding a startup company
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