Administrative Assistant, Office of Accessibility Services (Part-Time)

Massachusetts, United States
Salary Not specified
Jul 08, 2021
Employment Level
Employment Type
Part Time

Administrative Assistant, Office of Accessibility Services (Part-Time)

Main Campus - Boston, MA

The part time Administrative Assistant is a key supporting member of the Office of Accessibility Services (OAS) team within the Center for Student Success. As the first point of contact for the OAS, the Administrative Assistant will guide students, parents, staff and faculty as they engage with and seek support from the office. The ideal candidate for this position will embody the existing culture of customer service, respect, inclusion, and teamwork. This position will report to the Director of the OAS.

As a University committed to diversity, equity and inclusion, we seek candidates with a demonstrated ability to work with individuals across a broad range of social and personal identities and perspectives.

  • Coordination of the day-to-day (M-F) operations of the OAS Testing Center, which includes:
    • Communication via email to faculty, students with confirmations and replies to inquiries;
    • Arranging exams for the day and week ahead;
    • Receipt and processing of electronic exams into paper format;
    • Ensuring that space is available for each student to take their exam and scheduling auxiliary spaces as necessary;
  • Daily and careful review of, the primary OAS email account, which receives varied inquiries and messages from students, faculty, parents, alums, etc.;
  • Oversee the front office including responding to phone calls, mail and e-mail inquiries from faculty, students, staff, parents and external vendors, and triaging student walk-in inquiries;
  • Provide general administrative support for the OAS, including but not limited to booking rooms, scanning resources, converting materials into accessible formats, and ordering supplies, equipment, and provisions;
  • Assist with the preparation and processing of office invoices and expense statements;
  • Supervise undergraduate office assistants, including hiring, training, scheduling, and approving timesheets for student employees within Workday;
  • Assist with scheduling department members' calendars, as requested;
  • Assist in processing confidential student medical documentation on behalf of OAS, as needed;
  • Abide by FERPA as interpreted by Simmons University and maintain student confidentiality;
  • Other duties as assigned.

  • Bachelor's Degree or equivalent work experience;
  • 1+ years of experience in an administrative support position with a focus on customer service (prior experience in higher education preferred);
  • Strong customer service skills with the ability to communicate effectively in person, over the phone, and in writing;
  • Excellent time management and organizational skills;
  • Highly motivated individual with an ability to work individually as well as part of a team;
  • Commitment to working with diverse individuals;
  • Proficient with utilizing Gmail and the Google Suite (Calendar, Documents, and Drive), with particular fluency with Google Sheets and Forms.
  • Prior experience using Workday and Moodle preferred;
  • Proven ability to perform duties with a high level of professionalism, flexibility, discretion, judgement, diplomacy, empathy, and tact;
  • Ability to work a part-time, five-day-a-week schedule.

Required Application Materials:
  • Resume
  • Cover Letter

Salary Grade

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

To apply, visit

Located in Boston’s historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.

We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.

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