Library & IT
Library and Information Technology at Bucknell is a unified
organization that has evolved dramatically, shedding over time many
of the distinctions that frequently separate university library and
information technology departments. Library & Information
Technology takes pride in its accomplishments and its important
role at Bucknell. Staff members are committed to professionalism,
excellence and service through: innovation and creativity;
collaboration; diversity and inclusion; integrity; trust and
trustworthiness; and communication and transparency.
The Network Engineer's mission is first and foremost to ensure the
24x7x365 running of a smooth network operation. To achieve this,
the engineer's primary focus is to design, build, implement,
monitor, maintain, and optimize solutions to support the current
networking infrastructure while simultaneously anticipating the
future needs of the University. While this individual is
responsible for all active network equipment, including wireless,
data center and information security technologies, they will serve
as lead subject matter expert in the area of routing and switching.
The Network Engineer takes direction from the Assistant Director,
Network and Telephony, and works collaboratively and willingly with
members of Network and Telephony, Systems and Operations,
Technology Support, the Chief Information Security Officer (CISO),
and other staff in Library and Information Technology and/or other
All Library & Information Technology staff members are expected
to contribute to Bucknell's commitment to diversity, equity and
- Monitors and supports daily network operations, on both wired
and wireless networks.
- Provides installation assistance and supports our campus-wide
high density wireless expansion.
- Continuously monitors, using Slack, Akips, Monitis, Nagios,
Airwave and/or other tools, network functionality and responds
promptly and appropriately to outage notifications.
- Configures and maintains network equipment, including but not
limited to, Cisco switches & routers, Aruba wireless
controllers & access points, and/or Palo Alto firewalls.
- Provides mentoring, supervision, guidance and instruction to
our student employees.
- Performs physical installation of network cabling and
associated equipment, which will include punching down wires,
terminating jacks, crimping ends on Cat5/5e/6/6a cables, mounting
access points and similar equipment.
- Provides troubleshooting and resolution of general network
issues. Provides level 2 & 3 support in area of expertise:
routing and switching issues.
- Plans, develops, tests, implements, and documents new hardware
as well as enhancements to the existing hardware for the physical
and data security systems that comprise the campus network.
- Serves as a leading contributor in the planning, development,
testing, and implementation of new solutions as well as
enhancements to the existing infrastructure for the systems related
to the area of expertise: routing and switching issues.
- Participates in the planning and development of projects and
applications throughout the university that require network
involvement, experience and/or integration.
- Provides detailed training and instruction for the transfer of
procedures and knowledge to other Library and IT staff, as well as
to the campus community at large in area of expertise: routing and
- Organizes and maintains informational and procedural
documentation for the network team.
- Collaborates with other members of the team as well as key
members of other groups within Library and IT to ensure network
projects and changes are appropriately planned and communicated to
the rest of the organization and campus community.
- Maintains supportive, professional relationships with end users
by providing courteous, responsive service to the campus community,
including our colleagues in Library & Information
- Stays up-to-date with current trends and developments in
networking, information security and telecommunications.
- Collaborates with outside vendors and/or contractors to plan,
support, troubleshoot and/or implement the technology that makes up
the campus network.
- Participates in the planning and execution of semi-annual
disaster recovery testing and remediation.
- Utilizes TeamDynamix to track ticket entries, progress and
resolution; for project updates and time tracking; and change
- Organizes, maintains and ensures availability of stock
networking hardware, cabling, tools, labels, etc.
- Ensures the asset management database for the networking team
remains accurate and up-to-date.
- Follows documented outage notification and change control
- Participates in overnight on-call rotation.
- Protects, respects and maintains the confidentiality of
information held within or transferred across the University's
- Assumes other duties as assigned.
- Provides support for information security systems.
- Actively participates in the planning, implementation and
subsequent support of Bucknell's campus-wide high density wireless
- Identifies and integrates software automation tools to assist
with the management of the campus network.
- Builds, makes modifications to and maintains the configurations
of network equipment, including but not limited to, Cisco switches
& routers, Aruba wireless controllers & access points, and
Palo Alto firewalls.
- Troubleshoots and resolves level 2 & 3 network, wireless
and information security issues.
- Serves as a subject matter expert in the planning, development,
testing, and implementation of new solutions as well as
enhancements to the existing infrastructure for the physical and
virtual systems that comprise the campus network.
- Takes a leading role in the network's design, capacity
management, and detailed equipment engineering for network
expansion. Identifies potential network issues and risks, and
provides workable technical solutions to mitigate such risks.
- Ensures all informational and procedural network documentation
remains complete and up to date.
- Takes a leading role in the planning and development of
projects, events and other applications throughout the university
that require network involvement, experience and/or
- Actively seeks out opportunities to remain up-to-date with
current trends and developments in networking, information
security, wireless and telecommunications.
- Researches, identifies and evaluates new products and services
as appropriate to enhance, improve or optimize campus networking,
wireless and information security operations.
- Frequently collaborates with outside vendors and/or contractors
to plan, support, troubleshoot and/or implement the technology that
makes up the campus network.
- Bachelor's degree in computer science, networking, information
security, information technology or a related field and four years
of experience in designing, installing, operating, and supporting
wired and/or wireless enterprise networks; OR eight years combined
education and/or experience.
- In depth knowledge of the IP protocol suite, with expertise in
the Physical, Data Link and Network layers.
- Fundamental knowledge of network security practices suchs
access lists, authentication methods, next-generation firewalls,
- Extensive experience with the physical installation and
maintenance of a network, which may include: the installation of
racks, cable trays, cabinets, and other related hardware; cable
terminations (jacks, 110 blocks, patch panels); routing and/or
pulling of fiber and copper cables through conduit and duct banks;
and any other aspects of either a copper or fiber optic layer 1
- Experience racking and cabling networking equipment.
- Proven ability to troubleshoot complex problems and provide
- Familiarity with IPv6.
- Deep familiarity with industry standard routing, switching and
wireless platforms such as Cisco's IOS, IOS XE, NX OS, Aruba's OS
or another vendor's equivalent operating system.
- Solid understanding of wireless networking fundamentals, for
instance: protocols, authentication types, radio frequencies,
- Willingness to work closely and amicably with a diverse group
of individuals including students, faculty, administrators, and
support staff who possess a wide variety of technical
- A self-starter with the ability to fulfill a variety of
functions without direct supervision in a dynamic and demanding
- Strong verbal, written, and interpersonal communication
- Administrative experience with Unix-like, Windows, or Macintosh
- Enthusiasm for continued learning.
- Demonstrated knowledge of Cisco networking equipment and
- Familiarity with Aruba wireless networking equipment.
- CCNA, CCNP or similar certifications.
- ACMA or similar certifications.
- Familiarity with Palo Alto firewalls.
- Familiarity with VOIP and associated protocols.
- Familiarity with network monitoring tools.
- The ability to write simple scripts for task automation.
- Ability to differentiate colors.
- Ability to climb ladders and perform over-head work.
- Ability to work in confined spaces.
- Ability to lift moderate loads (~30lbs) unassisted, heavier
loads (~70lbs) with assistance.
- May be sometimes required to work in areas that are not
- May need to work in areas under construction and/or dusty
- Must be able to work at a computer terminal for extended
periods of time.
To apply, visit https://careers.bucknell.edu/en-us/job/496761/network-engineer
- Available during non-office and emergency hours to respond to
critical needs of the University, which may include some evenings,
nights and weekends.
- Exempt employees are required to work as much time as is
necessary to fulfill the requirements of the position without
additional compensation, even if the work is performed beyond
“normal” work hours.