Assistant Director for Complaints and Disabilities

Colorado, United States
$80,000.00 - $88,000.00
Jul 07, 2021
Employment Level
Employment Type
Full Time

The Office of Equal Opportunity (OEO) supports Colorado State University’s commitment to promote human and intellectual diversity by fostering an inclusive environment for all members of the University community. OEO ensures the University’s obligations of equal access and equal opportunity in education and employment for all faculty, staff and students through the application and implementation of policies, procedures and practices that are equitable, transparent and understood by members of the University community. We are an office that values collegiality, ongoing and positive interactions among OEO staff and with faculty, staff, and students who contribute to our office’s supportive and open culture of inquiry, as well as our commitment to collaboration and professional development.

Colorado State University (CSU) is a premier public research university established in 1870 as the land-grant institution for the State of Colorado. The University is committed to equity and inclusive excellence, setting the standard for public research universities in education, research, and engagement for the benefit of the citizens of Colorado, the United States, and the world. Student enrollment is approximately 34,000, and the University employs more than 7,200 staff including academic faculty, administrative professionals, and classified staff. As a premier land-grant university for the 21st century, CSU is addressing and solving the great global challenges of our time.

CSU is located in the city of Fort Collins, a dynamic community with a population of approximately 165,000. Situated 65 miles north of Denver at the western edge of the Great Plains and at the base of the foothills of the Rocky Mountains, Fort Collins is a gateway to world-class skiing, hiking, fishing, climbing, and biking. With an average of 300 days of sunshine per year and low humidity, Fort Collins residents enjoy pleasant weather year-round. Indoor and outdoor activities are enjoyable in every season. Colorado has earned a worldwide reputation as an area that offers an unparalleled lifestyle, and Fort Collins represents the very best of Colorado with top award rankings from Forbes for Best Place for Business/Careers, Gallup Well Being Index for Healthiest Mid-Size City in America, CBS Moneywatch List of Top 10 Best Places to Retire, Outside Magazine Best Towns in America, among other select recognitions:

Colorado State University’s Office of Equal Opportunity is seeking an Assistant Director for Complaints and Disabilities to assist with the University’s management of discrimination, sexual harassment and harassment complaints and provide consultation to employees with disabilities. Primary duties include: provide guidance and address discrimination, sexual harassment and harassment complaints, including under the informal and formal processes; evaluate employees to determine if they are individuals with disabilities and assist to determine and implement reasonable accommodations; and, serve as supervisor to one coordinator position that also works in the complaint and disability areas. Adherence to confidentiality is critical. The Assistant Director reports to the Vice President for Equity, Equal Opportunity and Title IX. This is a 12-month full-time administrative professional position, based in Fort Collins, with the potential for flexible work arrangements, including some remote work, however on-campus presence is also necessary. 

Required Qualifications:

• Bachelor’s degree from an accredited institution in a field demonstrating work with employment issues, including specifically equal access and opportunity, complaints of discrimination or harassment and disabilities, such as Employment or Labor Law, Human Resources, etc.

• Three years of professional experience working in the areas of equal access and equal opportunity.

• Experience with investigations and writing reports.

• Strong written and oral communication and interpersonal skills to work collaboratively with staff, faculty and students in academic and administrative departments and offices.

• Demonstrated knowledge of and commitment to access, equity and equal employment opportunity procedures, and diversity and inclusion principles and their application to working with employees.

• Demonstrated ability to meet deadlines and perform professionally.

• Must possess imagination, creativity, and a high level of self-motivation.

• Must possess strong attention to accuracy and detail.

• Demonstrated experience creating and delivering presentations.

• Proficiency with Microsoft Office.

Preferred Qualifications:

• A Juris Doctor or Master’s degree. Preference for degree in a field demonstrating work with affirmative action, equal opportunity, equal access and disabilities.

• Experience with mediation, facilitation or conflict resolution techniques.

• Comprehensive knowledge of federal and Colorado state laws, regulations, executive orders, court decisions, and issues in the areas of equal employment opportunity, equal access, affirmative action and disabilities.

• Demonstrated experience conducting complex investigations and writing investigation reports.

• Work experience in an institution of higher education or a large and complex organization.

• Experience working with a database tracking complaints.

Job Duties:

Complaints of alleged discrimination, sexual harassment, harassment, and consensual relationships - 60 %

• Assist to ensure equal opportunity and equal access at the University for students and employees through monitoring and addressing complaints of alleged discrimination, sexual harassment, harassment, and consensual relationships.

• Coordinate the resolution of alleged complaints of discrimination, sexual harassment, harassment, and consensual relationships across campus.

• Conduct investigations in connection with complaints of discrimination, sexual harassment, harassment, and consensual relationships.

• Assist in the intake and resolution of complaints of discrimination, sexual harassment and harassment through information, advice, and informal actions, including facilitation and other conflict resolution techniques.

• Provide coaching and guidance to administrators and supervisors partnering to address alleged discrimination, sexual harassment, harassment, and consensual relationships.

• Assist in the preparation of responses to charges filed with state and federal civil rights agencies.

• Maintain records and prepare reports of complaints of discrimination, sexual harassment and harassment.

• Serve as Deputy Title IX Coordinator for Employment.

Disabilities - 15%

• Work collaboratively with employees and appropriate administrators to respond to requests for reasonable accommodations, including evaluating persons to determine if they meet the definition of disability, and determine appropriate reasonable accommodations and access relating to employees with disabilities through the interactive process.

• Maintain records and prepare reports on the numbers of employees with disabilities and the reasonable accommodations being received.

• Responsible for the events and programming marking October as National Disability Awareness in Employment Month.

Educating and presenting - 15%

• Develop and conduct educational programs on equal opportunity and equal access including topics such as complaint processes, discrimination, sexual harassment, harassment, disabilities, the interactive process and providing reasonable accommodations to persons with disabilities.

• Assist staff in the Office of Equal Opportunity by developing special reports to identify patterns and trends relevant to determining the validity of complaints of disparate treatment or disparate impact.

Supervision and guiding complaint and disability work of coordinator - 10%

• Supervise one coordinator position working in complaint and disability areas.

• Guide the Complaints and Disabilities Coordinator in their decision making and actions as they address complaints and provide assessments and determine reasonable accommodations working with employees and supervisors.

• Ensure the approach to addressing complaints and requests for disability assessments and reasonable accommodations is appropriate and consistent across the Office of Equal Opportunity.

• Ensure appropriate and complete records in the complaint and disability areas are created and kept in a confidential manner.

• Other duties as assigned.

To Apply:

This posting will remain open until the position is filled.  For full consideration, interested applicants must submit a cover letter that addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume and the names, email addresses and telephone numbers of (3) professional references by Monday, July 26, 2021, at 11:59 pm (MT)

For full position details and to apply, please visit:

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

CSU is an EO/EA/AA employer and conducts background checks on all final candidates.