External Link to Posting
Location of Workplace
Main UNCW Campus
Network & Communications - 55130
Business Affairs - 35000 Division
Brief Summary of Work for this Position
The Network Analyst provides day-to-day network administration for the department of Network and Communications. Duties Include:
- Assists in the design, deployment, and maintenance of network services
- Assists other support teams and university users with resolution of network and application data transport problems
- Resolves service requests and calls from TAC and customers
- Provides change, release, configuration, problem, and incident management processes
- Assists with Disaster Recovery planning, Compliance and IT audit functions as directed
- Purchases university owned cell phones for clients, set up of cell phone, coordinates additions of cell phones and service disconnect with ITRM, reviews cell phone plans to determine if plan upgrade or downgrade is prudent.
- Ensures all critical systems and applications you manage receive security patches and vulnerability remediation in a timely manner according to best practices and documented standards and procedure
- In consultation with management, ensure all critical systems have security monitoring, logging, alerting, and scanning enabled and maintained using the campus approved systems
- Responsible for ensuring that security configuration documentation (e.g., baseline, backup, etc.) exists for all critical systems and that the documentation accurately reflects the current state
- Ensure efficient and effective delivery on all compliance activities including such as PCI, FERPA, HIPAA, NIST, ISO 27002, GLBA, DMCA, Public Records requests, Litigation Hold requests, etc.
Minimum Education and Experience Requirements
- Bachelor’s degree in Computer Science, Network Engineering from an appropriately accredited institution and two years of experience in network operations, analysis and design, systems programming, or closely related area; or an Associate’s degree in Computer Information Technology, Computer Engineering Technology, or Networking Technology from an appropriately accredited institution and three years of experience
- All candidates must be well versed in the principles and practices of complex networking concepts, design and operation support of Cisco technologies such as ISE, Prime, ASA Firewalls and point to point VPN, IP Routing ( BGP ), Layer 2 and 3 switching, InfoBlox DHCP products and Sourcefire IPS, and VOIP
- Knowledge and working experience with TCP /IP, Ethernet, VPN and firewalls. A thorough understanding of IP addressing and subnet masking
- Experience troubleshooting technical network problems
- Experience in project management and application interdependencies
- Experience planning and organizing and managing projects and solution development
Preferred Education, Knowledge, Skills & Experience
Required Certifications or Licensures
Primary Purpose of Organizational Unit
The Department of Network & Communications is part of the Information Technology Services ( ITS ) unit of Business Affairs at the University of North Carolina Wilmington. The Department of Network & Communications is responsible to ITS and the University for the campus wide enterprise communications systems including the wired and wireless networks, communications servers and the voice network, the campus copper and fiber infrastructure, distance education services, and cable television services. Network & Communications also assists in developing, designing and engineering long-range infrastructure plans for the University and ITS to support the campus community in its goals and objectives.
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Number of Openings
Special Notes to Applicants
Please note applications and any required information must be submitted by 11:59pm ET on the close date.
Months Per Year
Type of Position
Anticipated Ending Date if Time-Limited Positions
Job Posting Date
Posting Close Date
- Cover Letter
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