Fairfield University is a co-educational, comprehensive Jesuit
university with a 200-acre campus located along the scenic
shoreline community of Fairfield, CT. The University is comprised
of approximately 3,500 undergraduate and 1,200 graduate students
pursuing degrees within 5 schools: The College of Arts and
Sciences, The Charles F. Dolan School of Business, The School of
Engineering, The Marion Peckham Egan School of Nursing and Health
Studies, and School of Education and Human Development. As an
expression of our Jesuit, Catholic mission and identity, Fairfield
embraces a liberal humanistic approach to education, encouraging
critical thinking, cultivating free and open inquiry, and fostering
ethical and religious values.
Information Technology Services (ITS)
The Director of Academic Computing leads the
strategy and operations of the Academic Computing department and
manages the other members of the team to assist faculty and
students with their learning technology needs. This person will be
a key member of the Enterprise Computing leadership team and work
closely with their peers to deliver Enterprise Computing
priorities. This person will also serve as the primary liaison
between ITS and the academic division. The ideal candidate is a
subject matter expert in academic technology and is adept at
researching and selecting tools to support faculty pedagogy within
the context of a broader strategy for academic computing, taking
into account costs, benefits, and support requirements. Maintains
relationships with key technology vendors and peers across the
industry to understand the evolving academic technology landscape
and how that changing landscape can benefit our teaching and
learning environment. Oversees the administrators for
learning-related systems (e.g. LMS, streaming video, and document
collaboration) and steps in when help is required. Takes the lead
in planning and developing all types of academic-related training
materials and meets in small groups as well as individually with
instructors to assist in incorporating a wide range of teaching
technologies into face-to-face and online classes. Collaborates
with the ITS Help Desk to facilitate first-level support for all
learning systems, and assists with/conducts workshops for faculty
as needed. Works closely with other members of Academic Computing
and ITS to continually adapt and refine technologies and training
offered to faculty, with the aim of maintaining a responsive and
innovative environment of support for teaching and learning.
In addition to directly managing the staff of the Academic
Computing department, this person must also be adept at influencing
those not under their direct control.
KNOWLEDGE AND SKILL NEEDED:
Bachelor’s Degree required, advanced degree in
Information Systems, Educational Technology, or related field
5+ years experience working with educational
technology in a higher education setting. A working knowledge of
computer hardware and software (Windows and Mac) is required, along
with some experience with course management systems (Blackboard
preferred). Knowledge of mobile technologies and multimedia
creation tools are essential, along with excellent organizational
and communication skills, keen attention to detail, the ability to
prioritize duties, and a capacity to critically evaluate and
quickly learn new software technologies. Experience working with
instructors in one-on-one or group training settings is a
AVP, Enterprise Systems
- Responsible for the overall strategy and operations of Academic
Computing, including budgeting, personnel management, and strategic
- Develop, champion, and implement Academic Computing vision,
strategy and supporting roadmap aligned with the overall IT
- Work closely with other members of the ITS to support
division-wide priorities and to provide an academic technology lens
to division strategy.
- Build and deliver efficiencies in how the university provides
training and support to users.
- Serve as subject matter expert in academic technologies to
advise and assist faculty in finding the right tools to support
their course pedagogy.
- Serve as backup Learning Management System (LMS) Administrator
and assists the other academic computing staff in overseeing its
day-to-day operation while providing training and support to
faculty and students.
- Develops training materials related to the learning systems
(including PDFs, video tutorials, online and digital texts,
- Coordinates with Support Services to plan classroom technology
changes, upgrades, and on-going support.
- Coordinates with the Center for Academic Excellence on joint
programming and in support of improved pedagogy and course
- Assists in incorporating a wide range of teaching technologies
into face-to-face and online classes.
- Provides assistance to ITS Help Desk to facilitate first-level
support teaching and learning technology
- Participates in various committee meetings as assigned and
required (The Educational Technology Committee, Administrative
- Participates in the growth and development of the
- Promotes safe and secure working conditions.
- Performs other related duties as assigned by management.
The above information on this description has been designed to
indicate the general nature and level of work performed by
employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job.
ITS - Admin
All offers of employment are contingent upon a satisfactory
Fairfield University is an Equal Opportunity/Affirmative Action
employer, committed to excellence through diversity, and, in this
spirit, particularly welcomes applications from women, persons of
color, Veterans, and members of historically underrepresented
groups. The University will provide reasonable accommodations to
all qualified individuals with a disability.
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