Office Specialist 2 (Admissions Customer Service Specialist)

Oregon State University-Cascades
Oregon, United States
Salary Commensurate with experience
Jul 06, 2021
Employment Level
Employment Type
Full Time

OSU-Cascades in Bend, OR is recruiting for one full-time Office Specialist 2 (Admissions Customer Service Specialist) position for OSU-Cascades in Bend, OR. The Customer Service & Admissions Specialist exists to contribute to the success of OSU-Cascades by providing excellent customer service as the first point of contact for most students and aids in recruiting by supporting the Admissions Office with recruiting efforts in providing timely and accurate admissions processing. The Customer Service/Admissions Specialist covers the Enrollment Services Front Office one third of the time and provides back-up coverage when necessary. When performing work at the front office, this role provides information regarding programs and services at OSU-Cascades, including OSU and the Dual Admission Program with COCC, explaining and clarifying rules, processes and procedures to students, staff, faculty, and the public. When performing work away from the front office, this role supports recruiting events, processes admissions applications, makes admission decisions, evaluates transcripts, and completes other admissions processes as assigned

Oregon State University (OSU) offers a competitive benefits package which includes a generous employer contribution of 95% of the premium cost or 97% of the premium cost if enrolled in the least costly plan (in the county in which they live or work) of medical, dental, vision and employee basic life insurance. Employees also have the option of enrolling in additional employee life or dependent life insurance, short term and long term disability insurance plans, long term care insurance and Flexible Spending Accounts. OSU provides a pension plan for Classified Staff which include employer-paid retirement contributions in addition to optional 403b and 457 deferred compensation retirement benefits. Classified staff positions will receive vacation and sick leave each month (prorated based on FTE). Vacation leave is accumulated based on the schedule as defined in the collective bargaining agreement. Employees receive nine paid holidays and one floating holiday each year. OSU also offers a wonderful tuition reduction benefit that can be passed on to taxable dependents and is recognized at any of the seven state Oregon universities. Additional information regarding benefits offered by OSU can be found at: When looking at benefits, please note this position is designated as Classified.

OSU-Cascades, located in Bend, OR, is a campus of Oregon State University. Established in 2001, OSU-Cascades currently enrolls more than 1,300 students in bachelor’s and master’s degree programs. The campus expanded to a four-year university in 2015, opened its 10-acre campus in fall 2016, and the Oregon legislature approved additional funding in 2017 and 2018 for continued campus expansion, which is currently in progress. The campus has ambitious enrollment goals to reach 3,000 students and is engaged in building a culturally diverse and community-centric educational environment.

OSU is an AA/EOE/Vets/Disabled

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