Student Accounts Administrative Services Professional (contract)
Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,200 graduate and professional students. FSU offers 35 bachelor's degrees with 55 specialized concentrations, 63 minors, and 26 master's degree programs, in a highly personalized teaching environment. Our community takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience.
At FSU, we are deeply committed to inclusive excellence, encouraging a supportive, diverse and collaborative learning environment, and providing culturally relevant education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and that we are the only public institution in Massachusetts recognized in 2018, 2019, and 2020. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.
Learn more about our career opportunities at www.framingham.edu/careers.
GENERAL STATEMENT OF DUTIES:
Reporting to the Associate Director of Student Accounts, the Student Accounts Administrative Services Professional provides supports for the Student Accounts Office.
Associate Director of Student Accounts
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
- Provides support and assistance to students and parents
- to offer guidance and support on a wide range of issues;
- Assists with office administrative tasks;
- Assists in answering Student Accounts email;
- Assists in answering Student Accounts phone calls and providing customer service;
- Assists students and families in person in the Student Accounts office;
- Updates Banner database fields and reviews for accuracy as directed;
- Assists Assistant Director of Student Accounts manage communications software suite;
- Other duties as assigned
- Bachelor's Degree
- Excellent administrative, organizational, and verbal/written communication skills.
- Strong computer skills, including experience with MS Office Suite
- Banner Experience
This is a part-time non-benefited, contract position, not to exceed 18 hours per week.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity/affirmative action employer.
Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.
Candidates must apply online by submitting:
- Cover Letter,
- Equity and Inclusion Statement*
- Names and contact information for three (3) professional references.
*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.
For full consideration, please apply by July 30, 2021.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or firstname.lastname@example.org.