Solutions Specialist - Administrative Analyst/Specialist Exempt II

SALARY AND BENEFITS:

The starting salary will be between $4,693.00/month and $5,750.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html

ABOUT CAL STATE EAST BAY:

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

ABOUT THE POSITION:

The Solutions Specialist reports to the Advancement Services Manager and maintains close working relationships with various ITS teams and campus community. The Specialist performs a variety of general and specific functions of complex nature centering on information services and solutions. 

The Specialist's primary responsibility is to maximize benefits for all end-users deriving from the proper use of various applications that interfaces with including but not limited to Raiser’s Edge and/or Salesforce. The Specialist keeps informed of and utilizes the features and functionality of the supported software applications that includes data imports and exports, global changes, understanding of code structures, administration of user access and security, and production of queries and reports and knowledge of recording donations into the university’s fundraising database.

The Specialist provides documentation, end-user training, coaching and other support to various level of users.

RESPONSIBILITIES:

Application Support:

Act as Subject Matter Expert:

Business Analysis:

REQUIRED QUALIFICATIONS:

MINIMUM QUALIFICATIONS:

PREFERRED SKILLS AND KNOWLEDGE:

CONDITION(S) OF EMPLOYMENT:

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO STATEMENT:

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

OTHER INFORMATION:

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html

SPONSORSHIP:

Cal State East Bay is not a sponsoring agency for Staff or Management positions.

MANDATED REPORTER:

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

HOW TO APPLY:

Please visit www.csueastbay.edu/jobs and under New Employment Site, please click on Faculty, Staff and Management Employment Opportunities.