Student Financial Resource Assistant

Missouri, United States
Salary Not Specified
Jul 02, 2021
Employment Type
Full Time
Position Information

Position Title Student Financial Resource Assistant Working Title Student Financial Resource Assistant Department 504000-Student Accounts and Loans Pay Rate $13.00/hour FTE 1.0 FLSA Nonexempt Position Number 999284 Classification CJS11 Special Instructions to Applicants:
Completed UCM online application for employment required.
Incomplete applications will not be considered.
A review will begin immediately and continue until filled.
NOTE : A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.
The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Working hours:
Monday-Friday 8:00 am-5:00 pm
Occasional nights and weekends Bargaining Unit No Work Location Warrensburg Campus Posting Date 07/02/2021 Closing Date Open Until Filled Yes Position Purpose
Serve as initial point of contact regarding the student financial account. Counsel students regarding payment options and eligibility requirements for federal, state and institutional aid programs; Make contacts and/or referrals to other administrative staff and departments as appropriate. Assist students with questions in reference to their student account; act as cashier. Assist students and parents who are having difficulties navigating on-line enrollment, payment and financial aid processes. Provide information, forms and/or one-on-one guidance regarding the student financial account. Process payments towards the account and provides assistance to the student with all aspects of their student account. Perform daily reconciliation of cash receipts and drawer totals. Education & Formal Training Associate's degree (Specify field(s) of study below), Education/Experience substitution (specify) Other Education & Formal Training
Business or related field.

Education may be substituted for experience or experience may be substituted for education. Note that equivalencies are based on the following: AA = 2 years experience; BA/BS = 4 years experience; MA/MS = 6 years experience; PhD = 8 years experience. Computer Skills Word-Processing, Spreadsheet, Other - Banner preferred Experience
One year customer service experience required.
One year cashier experience required.
Previous Banner and Financial Aid experience preferred. Other Experience Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Criminal History check Other Licenses, Certificates, Registrations, & State/Federal Requirements Special Skills, Abilities, and Knowledge: Attention to detail, Budget-related skills, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality Other Special Skills, Abilities, and Knowledge
Ability to learn and explain student financial services in a proactive, pleasant and helpful manner.

Ability to work and communicate with people of diverse backgrounds.

Incumbent is expected to maintain a working knowledge of current financial aid opportunities and procedures

Demonstrate ability to work collaboratively in a team environment

Ability to use critical thinking for problem resolution

Ability to reconcile a cash drawer. Specify sensory abilities: Physical & Environmental Factors: Other Physical & Environmental Factors Lifting weight Special Working Conditions: Professional appearance, Irregular work hours Other Special Working Conditions
Ability to handle fast paced environment. Ability to Keyboard No keyboarding test required. Special Qualifications: Other Special Qualifications Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?
    • Yes
    • No
Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents

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