Intake Specialist
- Employer
- Baltimore City Community College
- Location
- Maryland, United States
- Salary
- Salary Not Specified
- Date posted
- Jul 2, 2021
View more
- Position Type
- Faculty Positions, Education, Curriculum & Instruction, Administrative, Academic Affairs, Academic Administration, Adult & Continuing Education Programs, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs
- Employment Type
- Full Time
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Description/Job Summary
Overview of position: Summary of position’s responsibilities:
The Intake Specialist is responsible for processing new student applications and registrations. This includes completing customer/student scheduling, administering departmental surveys, entering test results and other data for Workforce Development and Continuing Education programs.
Responsibilities/Duties
Minimum Qualifications :
Preferred Qualifications:
Overview of position: Summary of position’s responsibilities:
The Intake Specialist is responsible for processing new student applications and registrations. This includes completing customer/student scheduling, administering departmental surveys, entering test results and other data for Workforce Development and Continuing Education programs.
Responsibilities/Duties
- Responsible for the assessment, intake and referral of students enrolling in Workforce Development courses.
- Schedule placement tests to incoming students
- Advise students of score and assign them to the appropriate class(s)
- Handle student placements regarding program options
- Strong customer service skill;
- Knowledge of acceptable examination and testing policies and procedures;
- Ability to use proper English grammar and spelling;
- Knowledge of standard office procedures; basic math; record keeping and standard software applications;
- Ability to operate standard office equipment; set-up and maintain database files, store/retrieve data, and create, edit and print documents and reports;
- Ability to maintain security and confidentiality of testing processes; effectively communicate both orally and in writing with diverse groups; prepare reports and surveys;
- Ability to perform basic mathematical computations to calculate scoring results and percentages;
- Ability to coordinate a variety of projects simultaneously; organize and prioritize work;
- Ability to follow detailed directions and procedures;
- Must have proficient computer skills, including MS Office.
Minimum Qualifications :
- Associate Degree
- At least 2 years work experience providing excellent customer service and/or data entry
Preferred Qualifications:
- Bachelor’s Degree in any related field
- At least 1 year of experience working in Higher Education.
- At least 3 years of experience in providing customer service.
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