Full-time position working with the Associate
Dean for Undergraduate Academic and Pre-health Professions
Programs, prepare and review student academic data, advisor
assignments, degree evaluations and degree audits. Provide
assistance to students in resolving scheduling conflicts,
orientation, and registration procedures. Coordinate registration,
orientation and Fall Welcome related events. Prepare confidential
correspondence, spreadsheets and reports, and maintain files and
records. Serve as resource for students, faculty, and staff
providing information and assistance regarding academic services;
schedule appointments and arrange meetings. Manage academic alerts
and provide academic advising support to HSHP students.
This position reports to the Associate Dean for
the School of Health Sciences and Human Performance and will
receive guidance and direction from the Dean. This position will
provide direction, guidance and supervision to various student
assistants assigned to the Dean’s Office.
- Coordinate academic services in support of the Associate Dean
within the School of Health Sciences and Human Performance; prepare
and review student academic data, and complete degree evaluations
and senior degree audits. Assist students in resolving scheduling
conflicts, orientation and registration procedures and offer
assistance with questions, problems, and concerns regarding courses
and the Homer online academic system.
- Provide academic advising support to HSHP students to include
drop-in and scheduled appointments to assist with academic policy
& procedure questions, change of major/minor, course
scheduling, and academic success strategies.
- Manage the Academic Alert System for HSHP; receive alerts from
faculty and provide support to students in academic and/or
behavioral distress. Receive all leave of absence/ withdrawal
reports and make proper notifications. Process all leave of
absence, withdrawals, and other forms received by the Associate
Dean to include data entry and maintenance of various files.
- Serve as initial resource person in dean’s office for students
and faculty for matters related to general academic policies and
procedures and graduation issues. Respond to written and other
inquiries regarding academic matters; consult with and/or refer
unusual situations to the Associate Deans.
- Develop and demonstrate a multicultural awareness and
contribute to cultivating an inclusive, diverse and respectful
College community. Demonstrate civil and inclusive behavior when
interacting with staff, faculty, students and visitors to the
College. Promote a flexible, collaborative and inclusive work and
living environment and engage in educational opportunities to
increase awareness and understanding of diversity and
- Organize activities related to advance registration, change of
school, change of major, graduation problems and requests for
exceptions to academic policies to include communication to
students and faculty.
- Review guidelines and established academic policies and provide
direct assistance to students. Provide notifications to students
and faculty regarding changes in academic policies and
- Coordinate HSHP’s academic services website maintenance for
advance registration, academic status, policies and procedures
changes and updates, summer preregistration, orientation, and
- Monitor email accounts for the School of Health Sciences and
Human Performance’s graduation, hshp advising, academic status, and
academic resources and respond to requests for information.
- Coordinate advisor assignment process to include developing,
maintaining, and updating student advising lists. Assign and
document advisors for all incoming students, transfer students and
reassignments for continuing students. Provide advisors with data
and information regarding student advisee grades, transfer credit,
and academic status. Work with associate dean in training new
- Develop and maintain a complete working knowledge of the
student information system, Banner (Homer), CAPP, and other College
on-line information systems used to review student data and
information. Receive files, retrieve information, and develop and
maintain internal databases to track student information to include
undergraduate degree programs, minors, and graduate program
concentrations; prepare reports, lists, and information sheets.
Provide requested information to the Associate Dean in preparation
for meetings and appointments.
- Work with the academic departments to populate the Degree
Planner tool in Degree Works with course maps to ensure on time
- Receive and review preliminary academic status data from the
Office of the Registrar and prepare and assimilate recommendations
based on defined guidelines for review by the Associate Dean for
Undergraduate Academic and Pre-health Programs. Prepare various
notification letters, memos and other correspondence for students
and/or faculty. Process all change of major, change of school and
part-time forms. Maintain files and records and prepare reports and
lists as directed. Assist with the preparation of the dean’s list,
certifications and mailings.
- Review degree audits to ensure on time graduation, identify
degree requirement deficits and bring to the attention of the
associate dean and the student; assist in developing academic plans
and work with the Office of the Registrar to identify appropriate
action to solve problems.
- Provide operational support for the summer and January student
orientation sessions for the School of Health Sciences and Human
Performance; organize information, assign advisors, interpret and
distribute placement scores, create student schedules and
pre-register students in appropriate courses. Work in conjunction
with other offices across campus in coordinating registration
procedures. Answer inquiries from incoming students and their
families. G reet students, set up itineraries and coordinate
activities with faculty schedules and room assignments; maintain
enrollment limit spreadsheets and participate in the orientation
sessions as appropriate.
- Facilitate the registration process for students in courses
that require pre-requisite, capacity or dean’s override approval.
Serve as liaison to other campus departments and the Office of the
Registrar to arrange student seating in required classes. Confirm
internship credits for each placement and register student
- Support mid-term grade review process to include creating
reports, letters, and communication to faculty and students.
- Facilitate all Dean’s Office communication with students,
faculty advisors, and the Office of the Registrar. Process student
planning statements, and update student status in Banner.
- Organize Dean’s List Reception and Dean’s Award Luncheon.
Communicate with students, advisors, vendors. Plan and execute
event to include menu, certificates, invitations, programs, and A/V
- Support campus student success and retention efforts by
communicating with and counseling School of Health Sciences and
Human Performance during spring semesters (Students with less than
a 2.0 in their first semester). Provide accountablity for students’
academics, refer out to campus resources, report students who are
need of behavioral/mental health interventions, communicate
academic expectations. Meet one-on-one, bi-weekly with these
academically at-risk students.
- Provide assistance to the Associate Dean for Undergraduate
Academic and Pre-health Programs in the preparation of curricular
proposals for College review and approval to include producing,
organizing, and distributing curricular proposals for weekly and
bi-weekly meetings, and process on-line voting and surveys for the
School. Receive and edit the undergraduate and graduate catalog
copy to ensure accuracy and inclusion of newly approved curricular
items. Maintain data, information, and record of changes and/or
updates; track the flow of information and progress of requested
information to and from the departments within the School of Health
Sciences and Human Performance.
- Coordinate the School of Health Sciences and Human Performance
events and activities such as Open Houses, Ithaca Today, Family
Weekend, Meet the Dean/Advisors Convocation Day Events, and the May
awards ceremony and reception as assigned. Work with the
Administrative Assistants and Department Chairpersons in various
departments within the school to identify faculty and current
student availability for participation as needed. Prepare materials
and make arrangements for facilities, meals, and/or refreshments
and all other logistics.
- Provide assistance to the Associate Dean in the preparation of
curricular proposals for College review and approval to include
producing, organizing, and distributing curricular proposals for
weekly and bi-weekly meetings, and process on-line voting and
surveys for the School. Receive and edit the undergraduate and
graduate catalog copy to ensure accuracy and inclusion of newly
approved curricular items. Maintain data, information, and record
of changes and/or updates; track the flow of information and
progress of requested information to and from the departments
within the School of Health Sciences & Human Performance.
- Teach ICSM courses as needed.
: Bachelor’s degree and a minimum of 3 years’
experience working in student academic services or related field or
the equivalent combination of education and experience; knowledge
of student development theory and academic advising best practices;
excellent organizational, interpersonal and communication skills
and the ability to effectively work and interact respectfully
within a diverse and inclusive environment; good attention to
detail; solid working knowledge of various word processing,
spreadsheet, and database software applications; ability to handle
sensitive and confidential information; ability to prioritize
projects, manage multiple tasks, and meet deadlines are required.
Previous experience working in a college or university setting and
experience working with an on-line student information
: Most of the work of the incumbent is
carried out within a generally accessible, safe, indoor
environment. The incumbent will be required to use a personal
computer and associated equipment as well as other office equipment
used in the day-to-day operations. The incumbent may need to
deliver various correspondences or other informational materials on
campus requiring the ability to walk, drive or make other travel
Interested applicants must apply
online at ithaca.edu/jobs
and attach a
resume, cover letter and list of three professional references.
Questions about online applications should be directed to the
Office of Human Resources at email@example.com
Ithaca College is committed to building a diverse academic
community and encourages members of underrepresented groups to
apply. Experience that contributes to the diversity of the college
Visa sponsorship is not provided for this position.