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Coordinator, Advisor and Student Success Initiatives

Oakton Community College
Illinois, United States
Salary Not Specified
Closing date
Aug 11, 2021

View more

Position Type
Administrative, Academic Affairs, Other Academic Affairs, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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About Oakton Community College :

For 50 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.

We offer:

Continuing education
Great benefits
Paid winter break
FRIDAYS OFF during the summer

Job Description:

Basic Function and Responsibility:

With support from the Dean of Student Success and in collaboration with the Manager of Transitions and Persistence, the Coordinator helps provide direction and leadership to the department and assists in the development of programs that support student academic planning and student success interventions. Specifically, identify, coordinate, and implement outcomes and data-driven efforts in support of student success goals. The Coordinator works collaboratively to coordinate services and provide student-centered advising from new student enrollment to credential completion.

Characteristic Duties and Responsibilities:

  • Manage and coordinate the day to day operations and activities for department and work cooperatively with the Manager of Transitions and Persistence to ensure consistency in daily operational procedures and processes at both campuses.
  • In collaboration with the manager, hire, train, supervise, and evaluate performance of staff.
  • Assist manager in student success initiatives and programs, including, but not limited to, new student orientation, peer mentoring/advising, welcome weeks, and marketing of first year experience programs.
  • Support progress and completion of departmental projects and learning outcomes initiatives. Assist in compiling, analyzing, and utilizing assessment data to strengthen and improve programs and services.
  • Provide ongoing guidance, support and advice to academic advisors and professional staff in pursuit of professional development and departmental goals.
  • Ensure students are provided consistent, accurate, and prompt advising services. Troubleshoot student issues, concerns and complaints.
  • Promote the role of academic advising among faculty and other academic stakeholders. Facilitate the connection between academic advisors and other student affairs departments.
  • In conjunction with Registrar Services, regularly review academic sanction status and recommend interventions as needed for students whose academic standing is in question or in error.
  • Foster and participate in team building and cross-training of students, staff, and management team for the functional areas represented in the Enrollment Center. In collaboration with management, maintain appropriate staffing and delivery of services in the Enrollment Center.
  • Participate in Student Success initiatives such as early alert program, student success coaching, and first year experience programming.
  • Co-facilitate departmental staff meetings and participate in leadership team meetings for the department, Enrollment Center, and Student Success area.
  • Promote unconditional positive regard and model enthusiasm, courtesy, and professionalism when dealing with students, staff, faculty, and community members.
  • Perform other job related duties as assigned.


Qualifications and Working Conditions:

  • Master's Degree required, preferably in college student personnel, higher education administration, counseling, or related field.
  • Three years of advising or student affairs experience is required, preferably in a higher education setting.
  • Two years of supervisory experience preferred, preferably in a higher education setting. Demonstrated ability to train, motivate, mentor, and evaluate staff.
  • Exceptional organizational and time management skills. Demonstrated ability to plan, coordinate, prioritize, and effectively execute multiple initiatives, programs, and events and meet established deadlines.
  • A high level of interpersonal and communication skills are required. Must be able to explain policies and communicate with sensitivity and tact to a diverse population.
  • Ability to interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the College community at large.
  • Demonstrated ability to establish and develop productive and collegial relationships with students, staff and managers and build effective teams.
  • Ability to analyze situations, identify solutions, present recommendations, and anticipate issues and consequences of decisions and actions.
  • Ability to work flexible hours at both the Skokie and Des Plaines campuses including some evening hours consistent with student need.

Physical Demands:

Mobility to move from building to building on-Campus and to visit off-Campus entities. Work is performed in a general office environment and is sedentary in nature. Little or no exposure to adverse working conditions.

Additional Information:

Supervision Received:

Functional supervision is received from the Manager of Transitions and Persistence. Administrative supervision is received from the Dean of Student Success.

Supervision Exercised:

Functional supervision is exercised over professional staff as well as student employees.

HOURS: Monday - Friday 8:15 am - 5:00 pm -and does require evening and weekend hours based on high, student demand periods throughout the academic year.

SALARY: $56,586 Starting salary may change due to the completion of staff negotiations.

Application Instructions:

For further details, visit our website at and select the Employment link to view Employment Opportunities.

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application. One (1) of the references must be your most recent, direct supervisor.

Oakton Community College is an equal opportunity, affirmative action institution, committed to employing competent, qualified individuals. Oakton Community College does not discriminate on the basis of race, color, creed, religion, national origin, disability, age, marital status, military status, socioeconomic status, sex or gender, gender identity, or sexual orientation in admission to and participation in its educational programs, college activities and services, or in its employment practices.


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