About Oakton Community College :
For 50 years, Oakton Community College has been the setting where
thousands begin or continue their college or career studies.
Educating people of all ages, from all walks of life and from more
than 40 nations, Oakton focuses on improving the quality of life
for everyone who enters its doors.
Paid winter break
FRIDAYS OFF during the summer
Basic Function and Responsibility:
With support from the Dean of Student Success and in collaboration
with the Manager of Transitions and Persistence, the Coordinator
helps provide direction and leadership to the department and
assists in the development of programs that support student
academic planning and student success interventions. Specifically,
identify, coordinate, and implement outcomes and data-driven
efforts in support of student success goals. The Coordinator works
collaboratively to coordinate services and provide student-centered
advising from new student enrollment to credential
Characteristic Duties and Responsibilities:
- Manage and coordinate the day to day operations and activities
for department and work cooperatively with the Manager of
Transitions and Persistence to ensure consistency in daily
operational procedures and processes at both campuses.
- In collaboration with the manager, hire, train, supervise, and
evaluate performance of staff.
- Assist manager in student success initiatives and programs,
including, but not limited to, new student orientation, peer
mentoring/advising, welcome weeks, and marketing of first year
- Support progress and completion of departmental projects and
learning outcomes initiatives. Assist in compiling, analyzing, and
utilizing assessment data to strengthen and improve programs and
- Provide ongoing guidance, support and advice to academic
advisors and professional staff in pursuit of professional
development and departmental goals.
- Ensure students are provided consistent, accurate, and prompt
advising services. Troubleshoot student issues, concerns and
- Promote the role of academic advising among faculty and other
academic stakeholders. Facilitate the connection between academic
advisors and other student affairs departments.
- In conjunction with Registrar Services, regularly review
academic sanction status and recommend interventions as needed for
students whose academic standing is in question or in
- Foster and participate in team building and cross-training of
students, staff, and management team for the functional areas
represented in the Enrollment Center. In collaboration with
management, maintain appropriate staffing and delivery of services
in the Enrollment Center.
- Participate in Student Success initiatives such as early alert
program, student success coaching, and first year experience
- Co-facilitate departmental staff meetings and participate in
leadership team meetings for the department, Enrollment Center, and
Student Success area.
- Promote unconditional positive regard and model enthusiasm,
courtesy, and professionalism when dealing with students, staff,
faculty, and community members.
- Perform other job related duties as assigned.
Qualifications and Working Conditions:
- Master's Degree required, preferably in college student
personnel, higher education administration, counseling, or related
- Three years of advising or student affairs experience is
required, preferably in a higher education setting.
- Two years of supervisory experience preferred, preferably in a
higher education setting. Demonstrated ability to train, motivate,
mentor, and evaluate staff.
- Exceptional organizational and time management skills.
Demonstrated ability to plan, coordinate, prioritize, and
effectively execute multiple initiatives, programs, and events and
meet established deadlines.
- A high level of interpersonal and communication skills are
required. Must be able to explain policies and communicate with
sensitivity and tact to a diverse population.
- Ability to interact professionally and tactfully with people of
different levels of education, cultural backgrounds, and life
experiences, and to exhibit an adequate level of respect to fellow
employees and the College community at large.
- Demonstrated ability to establish and develop productive and
collegial relationships with students, staff and managers and build
- Ability to analyze situations, identify solutions, present
recommendations, and anticipate issues and consequences of
decisions and actions.
- Ability to work flexible hours at both the Skokie and Des
Plaines campuses including some evening hours consistent with
Mobility to move from building to building on-Campus and to visit
off-Campus entities. Work is performed in a general office
environment and is sedentary in nature. Little or no exposure to
adverse working conditions.
Functional supervision is received from the Manager of Transitions
and Persistence. Administrative supervision is received from the
Dean of Student Success.
Functional supervision is exercised over professional staff as well
as student employees.
HOURS: Monday - Friday 8:15 am - 5:00 pm -and does require evening
and weekend hours based on high, student demand periods throughout
the academic year.
SALARY: $56,586 Starting salary may change due to the completion of
For further details, visit our website at www.oakton.edu and select
the Employment link to view Employment Opportunities.
Please be sure to have a current resume, cover letter, and list of,
at least, three (3) professional references with contact
information prepared to submit with your application. One (1) of
the references must be your most recent, direct supervisor.
Oakton Community College is an equal opportunity, affirmative
action institution, committed to employing competent, qualified
individuals. Oakton Community College does not discriminate on the
basis of race, color, creed, religion, national origin, disability,
age, marital status, military status, socioeconomic status, sex or
gender, gender identity, or sexual orientation in admission to and
participation in its educational programs, college activities and
services, or in its employment practices.