Computer Supp Spec II, Grizzly Athletics

University of Montana
Montana, United States
Salary Not Specified
Closing date
Sep 28, 2021

View more

Position Type
Administrative, Student Affairs, Athletics
Employment Type
Full Time

Job Details

The Athletics department invites applications for a Computer Support Specialist II to join their team on campus. This position includes, but not limited to:

  • Provide advanced desktop (PC & Mac), printer and mobile device support for 75+ staff plus equipment in the Student-Athlete Academic Center
  • Provide support for a variety of standard business applications as well as programs specific to athletics (MS Office products, MS Server products, Adobe products, ARMS, video editing)
  • Provide hardware troubleshooting and updates for 75+ staff plus the Student-Athlete Academic Center (computer upgrades and server maintenance)
  • Responsible for troubleshooting network connections for PCs, Macs, printers and mobile devices.
  • Responsible for setup of equipment, and support of live streaming for athletic contests as well as for special events such as press conferences, signing day events. Support includes “day of” details and troubleshooting which results in night and weekend hours.
  • Assist the department director of information technology as needed

Athletic Department employees and those University employees outside the Athletic Department with NCAA rules compliance responsibilities are subject at all times to NCAA Bylaws 10.1 and 11.1 regarding ethical conduct and the responsibility to positively contribute to a campus culture of NCAA rules compliance. Failure to conduct oneself as such will result in disciplinary or corrective action up to and including immediate discharge.

Required Skills
  • Experience supporting Windows, Mac OSX, and mobile devices in a business setting
  • Extensive knowledge, skill and ability to work with a wide variety of computer hardware and software
  • Excellent problem-solving and strong computer and network troubleshooting skills
  • Ability to distinguish among user-caused, system software caused, and hardware related problems
  • Ability to work with a wide variety of individuals, and varying skill levels
  • Strong written communication skills
  • Ability to communicate clearly and concisely
  • Ability to actively listen and to demonstrate patience with end-users
  • Ability to be prompt and responsive
  • Ability to organize time efficiently

Minimum Required Experience
  • Associate's degree in a related field, as well as at least two (2) years of directly related professional experience in a setting service at least 50 employees; or any combination of education and experience that would provide the competencies required to successfully discharge the duties assigned to this position.

Preferred Qualifications
  • Bachelor’s degree in a related field
  • Knowledge of video streaming technology and event setup
  • Extensive knowledge of Athletic specific software (ARMS, video editing)

About the Athletics department and UM

Grizzly Athletics, through honoring and promoting the University of Montana mission, retains the trust and respect of campus, alumni, supporters and the State of Montana by graduating student-athletes, striving for excellence, competing with integrity, and serving as a concerned and committed partner in community life.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Nestled in at the base of Mount Sentinel and on the banks of the Clark Fork River, UM campus is described as one of the most beautiful in the US. The region boasts unparalleled year around recreational opportunities and a vibrant arts and culture community. UM offers a unique opportunity for professional growth in a magnificent environment. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

UM provides a culture that values hard work, intellectual curiosity, diversity, collegiality, innovative thinking, and teamwork, making it a great place to grow and develop professionally. Located in the heart of western Montana’s stunning natural landscape, UM attracts first rate teachers, researchers, and students from around the world. A city within a city – with its own eateries, stores, medical facilities, banking and postal services, and zip code – UM has an increasingly diverse population and rich culture.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title: Computer Support Specialist II

Position Number: NEW

Department: Athletics

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $19.29/hr.

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Priority Application Date: Sunday, July 18, 2021 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  2. Detailed Resume – listing education and describing work experience
  3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert