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Academic Advisor (SSP IB) / JHBC - Student Services Center

California State University, San Bernardino
California, United States
Salary Not specified
Closing date
Aug 29, 2021

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Job Details

Academic Advisor (SSP IB) / JHBC - Student Services Center
California State University, San Bernardino

Job No: 500822
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

  • Department Summary

    In support of the CSUSB Strategic Plan, The JHBC Student Success Center provides students valuable resources including: Advising where students meet with a professional advisor to review degree requirements and prepare a graduation plan, Internships where students learn how to find an internship and enroll for credit, and Workshops where topics include resumes, internships, interview skills, and networking.

    Job Summary

    The Student Services Professional IB will provide the day-to-day academic advising to undergraduate students, as well as those enrolled in the online BA, with the goal of promoting student success. General advising includes identification of academic and life goals and ways of pursuing them; assisting students with concentration selection and changes; helping students construct, monitor and update degree plans (including curricular and co-curricular components) to promote timely graduation; making referrals as needed to campus and community resources; and related topics. Using Navigate (EAB) and PeopleSoft to develop intrusive advising campaigns for students, managing walk-in advising opportunities for students, and coordinating international student advising.

    Employment Status: Full-time, temporary, "non-exempt" position (with the possibility of converting to permanent).

    *The initial review of applications will begin on July 13, 2021.

    Work Schedule
  • Monday through Friday from 8:00 am to 5:00 pm. Some weekends and evenings may be required.

  • Key Qualifications
  • Working knowledge of the methods and problems of organization and program management.
  • Research and interviewing techniques.
  • Principles of individual and group behavior.
  • The ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned.
  • The basic principles, practices and major trends in the Student Services field to which assigned.

  • Education and Experience
  • Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience.

  • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

  • Preferred Qualifications
  • Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
  • Interpret and apply program rules and regulations.
  • Gather and analyze data.
  • Reason logically, draw valid conclusions and make appropriate recommendations.
  • Present clear and concise information orally and in written reports.
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.

  • Salary:

    Anticipated Hiring Range: $3,796 per month

    Classification Salary Range: $3,796 - $5,369 per month

    Statement of Commitment to Diversity

    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

    The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

    Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

    The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

    To view full description and to apply, visit:

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