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Assistant Director of Financial Aid

Manhattan School of Music
New York, United States
Salary Not specified
Start date
Jun 30, 2021

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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The Assistant Director of Financial Aid is responsible for supporting the Director of Financial Aid in guiding prospective and current Manhattan School of Music college-level students through the financial aid process. This position serves as a first point of contact regarding institutional aid and Title IV funding for prospective and current students, as well as for the parents of these students. The Assistant Director works closely with other campus offices, especially the Office of Admissions and the Office of Student Accounts, to create an efficient, accurate, and kind support system for students. This position requires patience, attention to detail, and a commitment to student satisfaction. This position will manage a team of work-study students.

  • Serves as a friendly first point of contact for students, both enrolled and prospective, and their parents.
  • Counsels students and parents on financial aid options.
  • Maintains student records in the financial aid database, PowerFaids.
  • Maintains financial aid portal, Net Partner.
  • Facilitates communication regarding student accounts between the Financial Aid Office and the Student Accounts Office.
  • Assists Director of Financial Aid with packaging of all new and continuing students, including federal, state, and institutional funds (approximately $31 million annually).
  • Compiles data for both internal and external constituents (e.g., surveys, internal reports, ).
  • Downloads files from the Department of Education and the College Board (CSS Profile).
  • Assists the Director of Financial Aid with completion and submission of the
  • Responsible for compiling data for, and responding to, the annual audit of the Financial Aid
  • Ensures timely submissions of all Direct Loan
  • Works with the I.T. department to coordinate maintenance of the financial aid software (PowerFaids).
  • Uploads Registrar’s Office data into PowerFaids, and ensures SAP standards are
  • Maintains policy and procedure manuals.
  • Participates in forming and executing recruiting strategies in coordination with the Office of Admissions.
  • Keeps apprised of financial aid issues and policy changes to ensure compliance and inform students/parents of ramifications of policy
  • Represents the Office of Financial Aid and Manhattan School of Music at various school and financial aid events.
  • Supervises student participation in the America Reads Program.
  • Serves on Committees as
  • Performs additional duties as
  Job Requirements:
  • Bachelor’s Degree required, Master’s Degree
  • Three or more years of experience administering Title IV funding, familiarity with need analysis, and interpretation of regulations.
  • Excellent leadership and organizational skills.
  • Successful track record of providing exceptional customer service and working as a team
  • Excellent verbal and written communication
  • Experience with PowerFaids software
  • Experience with the Microsoft Office Suite, especially Excel and Access as reporting tools.
  • Experience with mail merges and flat file
  • Proven experience using quantitative and analytical skills to enhance office
  • Strong attention to detail and ability to multitask.
  • Professional and ethical work behavior with ability to maintain the highest level of confidentiality.


Equal employment and equal educational opportunity have been and will continue to be fundamental principles at Manhattan School of Music, where employment and enrollment are based upon personal capabilities and qualifications without discrimination or harassment because of race, color, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, age, national origin, marital status, citizenship or veteran status, disability, or any other characteristic protected by law. Manhattan School of Music does not permit retaliation against individuals who oppose a discriminatory practice or participate in an investigation.

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