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Administrative and Communications Coordinator

Smith College
Massachusetts, United States
Salary Not Specified
Closing date
Aug 12, 2021

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Position Type
Administrative, Academic Affairs, Other Academic Affairs, Business & Administrative Affairs, Business & Administrative Support, Development & Advancement, Alumni Affairs, Student Affairs, Other Student Affairs
Employment Level
Employment Type
Full Time
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Job Details

Campus School Job Description

Job Summary

Provide administrative support for the Director of Admission and Financial Aid and Director of Development, while also supporting the administrative staff and teachers in the operations of a multi-function school office.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Support Communications (35%)

Working closely with the Director of Admissions, Director of Development and the Head of School, to implement an annual communications plan. Keep an active social media presence for the school on appropriate platforms. Produce and send communications materials including the weekly e-newsletter to parents, weekly e-newsletter to faculty/staff and the bi-annual digital/print publication. Help produce admission materials including flyers, advertising materials etc. Follow up on open houses. Create signage for special events such as grandparents day, open house, etc. Work and develop relationships with local media to feature the Campus School. Update the school’s website with school news, and images, etc. Take photographs of special school events.

Support school operations and administrative support (25%)

Problem solve and work with Office Coordinator to make decisions when questions arise about policies and procedures. Effectively utilize Microsoft Office programs and database systems to increase office efficiency. Respond to ill students when the nurse is not available. Answer phones, greet visitors and monitor access to the school. Sort and distribute mail. Create and maintain student accounts to interface with the controller’s office. Manage student cumulative files. Act as a liaison with Smith College academic and service personnel as well as with Northampton and neighboring communities. Advise and update administrators of problems and issues that arise. Take faculty and staff meeting minutes.

Support Admissions & Financial Aid (25%)

Maintain admission inquiry database/spreadsheet. Prepare and send inquiry and new admit packages. Prepare and send financial aid letters. Support admission activities (e.g. greet and direct visitors to classrooms; assist with open houses). Maintain re-enrollment database and process deposits.

Support Development (15%)

Work with the Director of Development to support the scheduling, planning and implementing of community building and fundraising events and campaigns.

Other Functions

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Associate degree or the equivalent plus one to three years of relevant experience or the equivalent combination of education and/or experience.

Experience working with individuals from diverse backgrounds.

Preferred Qualifications

Bachelor's degree


Exceptional communication and interpersonal skills; ability to work cooperatively with a wide range of individuals; strong problem solving and decision making skills; ability to function well in a fast-paced environment and manage multiple tasks simultaneously; skilled in the use of social media platforms, Microsoft Office and database programs.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . You may combine your resume and cover letter into a single file or attach multiple files to your application, but BE SURE you have provided all attachments BEFORE SUBMITTING your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

July 5, 2021

Compensation Grade:

Grade M Non-exempt

Position Type:


About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Smith College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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