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Assistant Dean and Director of Student Care and Outreach

University of Georgia
Georgia, United States
Salary Not Specified
Posted date
Jun 29, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Other Academic Affairs, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Posting Details

Posting Number F0921P Working Title Assistant Dean and Director of Student Care and Outreach Department VPSA-Dean of Students About the University of Georgia
The University of Georgia ( UGA ), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education ( ). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. About the College/Unit/Department
The mission of Student Care & Outreach is to coordinate care and assistance for all students, undergraduate and graduate, who experience complex, hardship, and/or unforeseen circumstances, by providing individualized assistance and tailored interventions. UGA Student Affairs comprises 18 campus departments, including Student Care & Outreach, that inspire students to engage meaningfully, grow intellectually, and build character so they will create thriving communities. College/Unit/Department website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Underutilization Advertised Salary $85,115.00 Anticipated Start Date 09/02/2021 Effective End Date (for Limited-Term postings) Job Posting Date 06/29/2021 Job Closing Date 08/02/2021 Open until filled No Special Instructions to Applicants
Applicant screening will begin immediately. The application packet should include a cover letter, a current resume/CV, and contact information for three references. All applicants must apply online. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( Please do not contact the department or search committee with such requests. Location of Vacancy Athens Area EEO Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (

Position Details

Classification Title Director, Subdivision/Unit AD FLSA Exempt Faculty Rank Administrative Faculty Contract Type Fiscal (12 mo.) Tenure Status Non-Tenure Track Minimum Qualifications
Master’s degree in related discipline required. Terminal degree preferred. Position Summary
The Assistant Dean of Students and Director of Student Care & Outreach reports to the Associate Dean for Students. This position is responsible for the overall supervision of the Student Care and Outreach department within the Division of Student Affairs and coordinates the provision of direct services provided through the department. The Assistant Dean of Students and Director of Student Care & Outreach provides students with personal and non-biased assistance in addressing concerns, inquiries, requests, and complaints throughout the university. This position draws upon knowledge of university policies, procedures, programs, and key personnel to help facilitate resolution of issues in a fair and reasonable manner. This position supervises an Assistant Director, three Student Affairs Case Managers. and an Administrative Associate. The Assistant Dean and Director for Student Care & Outreach is considered a position of trust ( and will be appointed as a non-tenure track Administrative A faculty ( Additional Requirements
Must have at least five (5) years of directly related work experience and demonstrated leadership within the field of higher education case management.
Minimum of four (4) years of administrative experience in a complex higher education setting working directly with students, staff, parents, alumni, and faculty, or other combination of relevant education and work experience Relevant/Preferred Education, Experience, Licensure, and/or Certification
Knowledge of Advocate (Symplicity) software preferred. Preferred Knowledge, Skills, Abilities and/or Competencies
The successful candidate must have excellent interpersonal, written and verbal communication skills, excellent listening and problem-solving skills; sound judgment; broad understanding of student development theory; ability to work with diverse groups of people; and a broad-based knowledge of the University of Georgia. Physical Demands Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Is driving a responsibility of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.



• Plan, organize, review, and supervise the Student Care and Outreach department within the Division of Student Affairs.
a. Coordinate the provision of direct services provided through Student Care & Outreach, to include assisting students seeking hardship withdrawals and students with hardship circumstances requesting support
b. Hire, train, supervise, direct, and evaluate the work of five full-time professional staff members (Assistant Director, Student Affairs Case Managers, and Administrative Associate), who provide direct assistance for students experiencing hardship circumstances
c. Coordinate the management, storage, and retention of student records within an electronic database
d. Review, update, and maintain printed materials and web site related to student care and concern
e. Coordinate the assessment and reporting efforts of Student Care & Outreach for the Division of Student Affairs
f. Coordinate fundraising efforts to enhance private support for departmental initiatives and direct student financial support
g. Coordinate outreach to the campus and local community regarding the services offered through Student Care & Outreach

Percentage Of Time 65 Duties/Responsibilities

• Manage a Campus-wide Case Management Team, an interdisciplinary team from across campus that meets weekly to share information regarding students experiencing complex and difficult circumstances and requiring intervention from multiple university offices or units

Percentage Of Time 10 Duties/Responsibilities

• Coordinate all aspects of the Embark@UGA initiative and serve as the university’s Designated Point of Contact for the Embark program to support students who are homeless and/or have been in the foster care system.

Percentage Of Time 10 Duties/Responsibilities

• Serve as a member of the university’s Behavioral Assessment and Response Council ( BARC )

Percentage Of Time 5 Duties/Responsibilities

• Serve as a member of the Student Affairs Leadership Team.
• Serve on various appointed divisional and university-wide committees
• Assist with coordination of the university’s annual memorial ceremony

Percentage Of Time 5 Duties/Responsibilities

• Perform other duties as assigned

Percentage Of Time 5 Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References with Contact Information
Optional Documents

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