Case Manager

Virginia Commonwealth University
Virginia, United States
Salary Not Specified
Start date
Jun 29, 2021

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Position Type
Faculty Positions, Business & Management, Management, Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs
Employment Type
Full Time

Position Information

University Code 21111 University Title Case Manager 1 University Job Family Health Sciences ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Multi Title Scope of Search Regional Working Title Case Manager Position Number 589640 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Exempt Employee Group University Employee Department Pediatrics Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities
To case manage the delivery of quality services through the application of case management/care management principles in a community based model for children with special health care needs ( CSHCN ) which is family­ centered, culturally competent, and coordinated within a comprehensive integrated system of care. Minimum Hiring Standards
Assessment Skills: Able to assess and navigate complex system issues to access community resources and interventions for achievement of optimal goals for families and their children with special health care needs ( CSHCN ). Utilize Case Management/Care Management skills, experience, and knowledge of complex conditions of CSHCN, their families and the systems issues that they encounter, is able to quickly identify and prioritize problems and appropriate interventions to quickly decrease their acuity level. Verbal Communication/Interpersonal Skills: Must effectively communicate electronically via the internet, telephone and face-to-face with internal and external customers. These contacts may involve difficult communications that require resourcefulness and understanding of community resources and services. Must be able to make presentations to small and large groups. Must be skilled in conflict resolution. Assertiveness: A willingness to be persistent to advocate for the needs of CSHCN within the VCUHS, community, and State. An ability to advocate for the needs of the client when faced with challenges. Able to demonstrate and mentor for clients, staff, and peers successful problem solving skills, negotiation skills and conflict management. Analytical ability/Problem solving Skills: An ability to relate and compare data from different sources to resolve complex human problems that require the use of considerable judgment and a professional level of knowledge. Able to demonstrate leadership in complex case management and the achievement of optimal outcomes. Leadership: Able to demonstrate leadership in complex case management and the achievement of improved outcomes for the population served. Able to mentor case management role and responsibilities as a change agent involving clients, systems, and the community. Flexibility: Must be able to adapt to changes in work roles and expectations in order to accomplish client/department goals. Written communication: Must be able to communicate information in writing that is clear and understandable to others. Able to utilize computer as a resource to achieve this skill. Experience with data collection and interpretation including the use of databases and spread sheets. Ability to work in a diverse environment required. Preferred Hiring Standards
BSN for nurses; MSW for social workers. Certification in Case Management with two years of experience. Experience in Care Coordination and e.g. community social services, home health care, discharge planning and utilization management. Valid driver’s license & vehicle required. Bilingual skills are helpful. Required Licenses/ Certifications
Graduate of an accredited nursing program. Current RN licensure in Virginia or eligible.
BSW from an accredited Professional Social Work program. Anticipated Hiring Range 52,000-60,000 Application Process/Additional Information Campus MCV Campus Hours/Week 40 Normal Work Days/Hours M-F Job Open Date 06/29/2021 Posting will close on or before Open Until Filled Yes Job Category Medical/Clinical Is this a restricted position? Yes Is this position eligible to participate in alternative work arrangements? No Sensitive Position Yes- A pre-employment fingerprint background check will be required. Resource Critical No Quick Link Posting Specific Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents Optional Documents
  1. Cover Letter/Letter of Application
  2. Resume

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