Director, Academic Technologies & Innovation / Chief
Academic Technologies Officer
California State University, San Bernardino
Full-time, At-Will, "Exempt"
position, included in the Management Personnel Plan (MPP).
Generally, Monday through Friday, 8
am to 5 pm (some evenings and weekends required).
Anticipated Hiring Range:
$4,583.00 - $10,500.00
Required Applications Materials:
required to attach a letter of application, curricula vitae/resume,
a list of at least three (3) professional references, and a
diversity statement. The diversity statement may include your
interpretation of diversity, inclusion, gender equity and must
include specific examples of how your educational/professional
experiences, background/philosophy has prepared you for the role
you are applying for at California State University, San
Bernardino. (Maximum 250 words)
State University, San Bernardino is a preeminent center of
intellectual and cultural activity in Inland Southern California.
Opened in 1965 and set at the foothills of the beautiful San
Bernardino Mountains, the university serves more than 20,000
students each year and graduates about 4,000 students annually.
CSUSB reflects the dynamic diversity of the region and has the most
diverse student population of any university in the Inland Empire.
Seventy percent of those who graduate are the first in their
families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
Academic Technologies & Innovation at CSUSB is a department
within Information Technology Services. Our highly qualified and
experienced specialists work with faculty to design inclusive,
pedagogically sound, technology-enhanced environments which empower
them to achieve their instructional goals.
By the numbers: What we do at ATI:
- 82% of Faculty Assisted 100% Courses on Blackboard Ally
- 20% Active Learning Classrooms 100% Hybrid/Online
$3.3 million saved by students using free and low-cost
First Review Deadline:
This position will remain
open until filled. Applications will be reviewed beginning on March
through our new CSU Recruit System, please
Under the supervision of the Vice President of Information
Technology Services & Chief Information Officer, the Director
of Academic Technologies and Innovation/Chief Academic Technology
Officer leads the faculty-facing Department of Academic
Technologies and Innovation (ATI), whose mission is to provide
leadership and support for the effective and innovative use of
technology in teaching by California State University, San
Bernardino's (CSUSB's) faculty. The ATI director leads twenty ATI
staff in the provision of world-class customer service to their
CSUSB faculty clients. The ATI Director also provides direction and
vision for the successful deployment and integration of web and
media-based technologies online and in the classroom, including
emerging learning technology tools appropriate to pedagogy in
instruction, and provides support for digital media and distance
education initiatives. The director oversees a staff of
instructional designers, instructional technologists, and
information technology consultants, who work with faculty directly
and in collaboration with the Faculty Center for Excellence (FCE),
the Teaching Resource Center (TRC), the Office of the Provost, and
CSUSB's academic Deans and department chairs.
The incumbent of this MPP (management personnel program)
administration position will lead transformative projects using
information technology that facilitates effective pedagogy and
academic success and encourages faculty's technology-facilitated
research endeavors. Responsibilities include: Effectively and
efficiently leading and managing ATI's staff to deliver world-class
service to faculty through collaboratively developed technology
solutions for academic and research purposes; collaboratively
developing ideas on the effective use of technology for teaching,
learning, and research; nurturing departmental projects from idea
to deployment; and developing and maintaining ATI staff's knowledge
of innovative teaching and learning technologies such as CSUSB's
learning management system (LMS), Blackboard; pedagogically
effective third-party applications which integrate with the LMS;
multimedia technologies for video, audio, and immersive learning;
student response systems; and e-portfolio software for faculty and
The ATI Director must work in a collaborative, collegial, and
courteous manner with the leadership and staff of the FCE; the TRC;
the Library; the offices of the Provost, Deans, and department
chairs; and with faculty and students across the institution. The
ATI Director actively collaborates with other academic areas to
identify, develop, and promote effective uses of learning
The following responsibilities include:
Department Leadership and Management
- Work with the Vice President/Chief Information Officer and
other Division of Information Technology Services leaders to
develop and execute ITS's strategic plan, as well as ATI's annual
operational plan in alignment with ITS's and CSUSB's strategic
- Create and maintain a culture of faculty client-centeredness
and dedication to world-class customer service within ATI, and lead
the effort for ATI's continuous improvement in these areas
- Foster good morale, team spirit, and dedication to the goals of
the ITS strategic plan among ATI's twenty staff members
- Lead the development and deployment of systems to measure and
assess ATI performance and productivity
- Manage ATI's budget, hiring, contracts, and partnerships
- Design, maintain, and execute a fair and effective staff
performance evaluation process
- Support ATI staff members responsible for the Accessible
Technology Initiative and CSUSB's accessible media services
- Support the Director and staff of ATI's xREAL Lab in execution
of its vision, mission, objectives, and strategies
- Support the ATI Assistant Director in developing and managing
multimedia production (including video and audio) for faculty and
- Support the ATI Assistant Director in researching, evaluating,
recommending, and designing classrooms and interactive learning
spaces, and public areas of the campus
- Collaborate on and/or lead the production of public-facing
ITS/ATI events such as TechFest, town halls, TechTalks, and
- Assist other ITS leaders in the development, implementation,
and enforcement of policies and procedures regarding academic
software and hardware, reporting, database access, copyright and
license compliance, backups, system security, project plans, and
- The incumbent will work collaboratively with ITS staff and
administrators to provide project management services to the
Division and the campus. This includes working collaboratively with
project managers and teams to promote standard project management
methodologies and artifacts. The incumbent will serve as the
central point of contact for project status reporting to all
stakeholders. And perform other related duties as assigned.
Academic Technology Services to Faculty
Education and Experience:
- Provide leadership for innovation and support of in all areas
of academic technologies including CSUSB's online programs,
technology-mediated learning, and strategies to promote, enhance
and enrich teaching through current and emerging technologies
- Foster cooperative relationships with all members of a diverse
- Facilitate faculty's outreach with academic technologies to
members of the diverse Inland Empire community, for which CSUSB is
an anchor institution
- Oversee effective promotion of ATI's services to CSUSB's
tenure-line and adjunct faculty members and academic
- Manage the development and presentation of effective and timely
workshops on academic technology topics of high interest and
utility to faculty
- Manage academic technology application contracts and work with
consultants and vendors of hardware and or/software products to
evaluate and troubleshoot products and services
- A Master's degree is required.
- At least two years of supervisory experience in an academic
- Experience in leading and managing organizational units using
strategic plans and alignment of operations with goals through
assessment is required.
- Demonstrated experience of integrating technology into the
teaching/learning process is required.
- Demonstrated competence in developing innovative instructional
technology projects is required.
- A history of managing and supervising complex ITS operations
within established timelines is required.
- Excellent written and oral communication skills required.
- A Ph.D. is preferred.
- At least two years of tertiary-level teaching experience
required; at least five years of full-time teaching as a tenured
faculty member at a tertiary-level institution is preferred.
- At least one year's experience of managing supervisors is
- Highly collegial and consultative; ability to develop and
sustain collaborative relationships with diverse teams.
- Demonstrated commitment to creating an inclusive excellence
- Excellent communication skills, both written and verbal.
- Ability to communicate effectively with all levels of the
organization including customers,
- sponsors, stakeholders, and executives.
- Encourage open communication with staff across teams, foster an
atmosphere of trust; is open-minded and fair when handling
- Demonstrate strong professional ethics; is flexible and
adaptable as a leader/manager and promotes teamwork.
- Ability to facilitate problem resolution and identify
opportunities to improve service delivery and customer
- Strong analytical skills to evaluate data, interpret trends,
and draw conclusions to prevent or resolve problems.
- Business acumen and the ability to manage human, fiscal, and
information resources strategically.
- Ability to make timely, informed decisions that consider facts,
goals, constraints, and risks.
- Ability to apply creative and innovative thinking to develop
fresh ideas and solutions to workplace challenges.
- Ability to write and implement policies, procedures, standards,
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu