The University of Vermont is seeking applications for the
position of Student Srvcs Professional.
Provide leadership for Housing Operations in the Department of
Residential Life. Oversee the customer service desk and office
manager that serves as an information hub for residential students,
department staff, and other University personnel. Oversee main desk
operations in residence halls and other major administrative
processes such as Opening, Closing, early arrivals, late stays, and
damage appeals to provide exceptional customer service. Provide
training, supervision, development, and evaluation of six office
managers. Support special events and student needs by working with
other campus departments. Communicate with students and parents
about housing processes and policies and provide periodic training
to department staff. Assist in advancing Division’s commitment to
diversity by supporting and promoting a safe and healthy community
life. Serve as a member of the Administrative Services Team and
report to the Associate Director for Administrative Services.
Minimum Qualifications (or equivalent combination of
education and experience)
Bachelor’s degree and one to three years related work experience
to include supervision of administrative support functions and
customer service required. Effective working knowledge of personal
computers, Microsoft Office, and Internet tools required. Effective
written and verbal communication skills required. Ability to
demonstrate a commitment to diversity, social justice, and
fostering a collaborative multicultural environment required.
Working knowledge of relational databases highly desirable;
experience using CRM, student housing, and student information
systems desirable. Knowledge of University policies and procedures
External candidates must complete a 4-month probationary period,
a probationary period may be required for current UVM employees,
Occasional overtime/weekend hours required.
For more details and to apply, visit https://www.uvmjobs.com/postings/45563
The University is especially interested in candidates who can
contribute to the diversity and excellence of the institution.
Applicants are encouraged to include in their cover letter
information about how they will further this goal.
The University of Vermont is an Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, protected veteran status, or any other category
legally protected by federal or state law.
For information on safety and security at the University of
Vermont, see the annual security report by clicking on
the Clery Act button in the sidebar
Finalists for positions at UVM may be subject to a criminal