Community College of Philadelphia
Community College of Philadelphia is accepting applications for a
full-time (12 months) faculty academic advisor to join a dynamic,
growing department. Faculty academic advisors provide a proactive
advising approach with students to explore a student's choice of
major and career goals. Academic Advisors work with students to
create educational plans that will lead to academic and social
success. Academic Advisors maintain extensive knowledge of academic
programs and student services and collaborate with College faculty
and staff to enhance student performance and retention. This tenure
track position requires considerable contact with a diverse
population of students through individual and group sessions,
email, and telephone contact. This position is located at the
College's Northeast Regional Center.
Community College of Philadelphia is an open-admission,
associate-degree-granting institution which provides access to
higher education for all who may benefit. Its programs of study in
the liberal arts and sciences, career technologies, and basic
academic skills provide a coherent foundation for college transfer,
employment and lifelong learning. The College serves Philadelphia
by preparing its students to be informed and concerned citizens,
active participants in the cultural life of the city, and enabled
to meet the changing needs of business, industry and the
professions. To help address broad economic, cultural and political
concerns in the city and beyond, the College draws together
students from a wide range of ages and backgrounds and seeks to
provide the programs and support they need to achieve their
• Provide extensive and proactive academic advising to a caseload
of students utilizing both individual and group formats via
in-person and virtual delivery systems.
• Review and interpretation of placement and other standardized
test scores, courses prerequisites, explains development course
sequencing and recommends appropriate courses for students intended
plan of study. Lead and facilitate New Student Registration Events
for first-time college students.
• Stay abreast of changing institutional information including
admissions requirements, new programs, course changes, deadlines,
important dates, costs, updates in college-wide initiatives,
transfer requirements, and state and federal mandates.
• Recommend appropriate courses and course load based upon
students' abilities, personal obligations and career goals.
• Utilize the Starfish Retention system to assess progress of
students. Follow-up with students and faculty on Early Alert
• Employ technology-enabled advising tools, such as, electronic
degree audits, educational plans, and communication tools.
• Responsible for case management of assigned students in which a
meaningful rapport is developed. Conducts proactive outreach and
monitors assigned students' progress toward completing their
• Maintain regular communication with students via email, phone,
and social media outlets.
• Understand the institutions interpretation of FERPA rules for the
student release of information to faculty, parents, and
• Stay current in professional knowledge of advising theory,
current literature, and best practices in academic advising and
building information technology skills to enhance work
• Implement new advising initiatives related to the Guided Pathways
• Connect students to appropriate resources, support services, and
educational experiences. This may include, but is not exclusive to:
Learning, Labs, Counseling, International Student Services,
Financial Aid, Center on Disability, Veteran Affairs, and Student
• Advocate for students, when appropriate, with faculty and other
on- and off-campus offices.
• Serve as a liaison and foster intentional relationships with
other advisors, offices, departments, and other college and
• Facilitate and/or participate in on-going advisor training for
• Engage in assessment processes to: conduct assessment of academic
advising services and use results to enhance services; participate
in College-wide assessment projects of academic advising
• Evaluate and determine the transfer of credits; research course
descriptions to determine transferability.
• Cognitively guide students to develop accountability for their
decisions and an understanding of how those decisions impact their
• Closely monitor students to proactively identify at-risk
scenarios and identify opportunities to develop, implement, measure
and improve academic success strategies.
• Develop advising materials and presentations to support
individual and group student sessions. Performs classroom
presentations, and implements advising/transfer/career research
exercises for classroom groups.
• Deliver quality customer service to both internal and external
constituencies in a professional, helpful, and courteous
• Master's degree required in education, counseling, college
student personnel, psychology, or closely related field. Any and
all degrees must be from a regionally accredited institution of
• Two years full-time academic advising experience (in the last 5
to 7 years) at an institution of higher education required.
• Demonstrated commitment to student-centeredness.
• Excellent communication skills and interpersonal skills that
include approachability and good listening skills.
• Demonstrated knowledge of academic advising principles, policies
and practices especially as applied to higher education.
• Established knowledge of student developmental theory and ability
to effectively guide students toward setting and reaching
• Possess the ability to disseminate accurate information, to give
appropriate guidance, and to be knowledgeable about College and
• Ability to work collaboratively with colleagues and demonstrated
• Knowledge of FERPA privacy regulations and the ability to handle
• Ability to work both independently as well as
• Ability to work varied hours, including evenings, weekends, and
travel to regional campus locations.
• Demonstrated proficiency using Microsoft Word and Excel.
• Demonstrated ability to exercise good judgment and sound
• Ability to maintain sensitivity, understanding, and respect for a
diverse academic environment, inclusive of students, faculty and
staff of varying social, economic, cultural, linguistic,
ideological and ethnic background.
• Three of more years academic advising experience.
• In-depth knowledge and experience with applying retention
strategies for student success.
• Understanding of, and experience with, technological advising
tools, such as Starfish Retention system, electronic degree audits,
communication tools, etc.
• Established knowledge of how and when to appropriately guide
students to additional campus resources that are needed.
• Ability to work in a fast-paced work environment.
• Community college experience.
Special Instructions to Applicants
• Interested persons should complete an online application.
• Cover letter of interest and CV/resume REQUIRED.
• Names and contact information of 3 professional referenced
• Applications will be accepted until position is filled.
• Employment offers are contingent upon successful completion of
background checks in accordance with the Pennsylvania Child
Protective Services Law.
Community College of Philadelphia is an affirmative action, equal
opportunity and equal access employer. The College encourages
applications from individuals from traditionally under-represented
Salary Grade or Rank
Rank 5 or Rank 6 (12 month position)