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Circulation Supervisor

Whitman College
Washington, United States
Salary Not specified
Closing date
Aug 10, 2021

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Position Type
Administrative, Academic Affairs, Librarians & Library Administration
Employment Level
Employment Type
Full Time
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Job Details

Circulation Supervisor
Whitman College


Located in the historic community of Walla Walla, Whitman's beautiful tree-lined campus is home to an intellectually dynamic, diverse, and supportive community of some 500 staff and faculty and 1,500 students. With an endowment exceeding $700 million, fiercely loyal alumni, exceptional students, and accomplished faculty and staff, Whitman College continues to build on its national reputation for academic excellence ranking as one of the top liberal arts colleges in the country.

Whitman College is building a diverse academic community and especially encourages applications from women, members of historically underrepresented minority groups, persons with disabilities, and others who would bring additional dimensions to the college's learning environment. Whitman College is an EEO employer.


The Circulation Supervisor is accountable for supervising access and reader services during the evening, early morning and weekend hours of operation. These include circulation, print and electronic reserves, stacks maintenance, interlibrary loan and consortial borrowing and lending services. Supervises student workers and ensures the security of the Library, including opening and closing the facility.

  1. Supervises access and reader services during evening, early morning and weekend hours when Penrose Library is open to the public. Directs patrons to specific librarians or staff members as necessary.
  2. Assists the Access Services Manager as needed.
  3. Processes reserve materials, performs stack maintenance activities, and provides other Circulation Department services as assigned.
  4. Supports all interlibrary loan and resource sharing processes including verifying citation data, initiating requests from appropriate institutions, and document delivery.
  5. Participates in hiring, training, and evaluation of student employees. Supervises student employees during evening, early morning and weekend hours ensuring that the Circulation Desk is adequately staffed and performs the duties of the student workers in their absence.
  6. Exercises independent judgment in regards to library patron accounts as needed.
  7. Maintains order/quiet study atmosphere in Penrose Library during the evening, early morning and weekend hours that the Library is open to public.
  8. Ensures security of the building, working with Campus Security personnel as appropriate. Opens and/or closes the Library as required on their shift. Arranges for emergency maintenance and custodial services.
  9. Walks through the library throughout the shift, making notes of general library condition and usage; gathers and maintains building use statistics.
  10. Assists patrons in use of the printers, copiers, and other library-related technologies.
  11. Collects fines, bills and monies tendered.
  12. Assures that stacks are maintained in good order with books neatly and accurately shelved and supervises shelf reading.
  13. Provides referral services as directed by the Head of Instructional and Research Services.
  14. Performs other duties as assigned.


Individuals must be able to explain and demonstrate that they possess the knowledge, skills and abilities to perform safely the essential functions of the job, with or without reasonable accommodation.

  1. Relates positively, cooperatively, and efficiently to Whitman students, faculty and staff during evening, early morning and weekend hours of operation. Strong oral and written communication skills necessary to diplomatically relate to other campus departments, individuals, and outside constituencies. Must be able to deal with problems while maintaining friendly and cooperative relationships.
  2. Must be able to work independently, but recognize when problems should be referred to Access Services Manager or other appropriate Library and/or College staff.
  3. Must possess the ability to quickly and appropriately evaluate and handle unforeseen problems and circumstances which may occur in the Library.
  4. Ability to effectively plan and supervise work of others; independent judgment, resourceful decision making and problem-solving skills are mandatory.
  5. Ensures security of the building during shift, working with Campus Security personnel as appropriate; maintains confidentiality of library patron files.
  6. Ability to positively and actively contribute to the College's core values of diversity, equity and inclusion.
  7. Possesses computer skills including standard office applications, and has the ability to learn specialized library software systems.
  8. Possesses the ability to use and troubleshoot general office equipment including printers, telephones, photocopy, and fax machines and is able to demonstrate their use to others.
  9. Has a demonstrated understanding of library organization, practices and procedures and the ability to understand and accurately interpret Library and College policies.
  10. Possesses basic skills in using a library, general understanding of library resources and knowledge of the research process. May assist faculty and students in locating library materials. Refers questions as appropriate.
  11. Has the ability to lift and move boxes, books and supplies weighing up to 30 (thirty) pounds; ability to operate book and hand trucks loaded with more than 50 (fifty) pounds); ability to lift objects above the shoulders or over the head, climb up and down ladders or stairs; ability to sit, stand, kneel, squat, or bend for extended periods.


Must have 2 years of experience exercising independent judgment in a patron-centered environment.


Supervisory experience highly desirable. A college degree and experience with library technology preferred.


Application review will begin July 12 and continue until the position is filled.


August 2021

For full application instructions and position description, visit

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