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Director, Otter Student Union

California State University, Monterey Bay
California, United States
Salary Not specified
Posted date
Jun 28, 2021

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Director, Otter Student Union

Classification: Management III
Department Name: Otter Student Union
Job Number: FP2021-729
Status: This position is open until filled.Open until filled.
Priority Screening Date: 07/16/2021
Recruitment Status: Open until filled.

Position Description:
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501©(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

PROGRAM SUMMARY The Otter Student Union (OSU) provides facilities, programs, services, activities, and meaningful leadership & employment opportunities that promote campus life. Funding support for OSU operations is generated from student fees. The Otter Student Union is a §501©(3) nonprofit corporation and an approved auxiliary organization supporting California State University Monterey Bay (University). The Director and the staff are employed as University Corporation of Monterey Bay (Corporation) employees and receive the same benefits as Corporation employees and governed by established Corporation human resources and related policies.
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University Monterey Bay. The Corporation is a nonprofit 501© (3) public benefit corporation that is a recognized auxiliary organization of California State University and was established in July 1994.
The Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State population. The Corporation is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
POSITION SUMMARY Under the general direction of the Vice President of Student Affairs and the OSU Board of Directors, the Director is responsible for direct oversight of the financial and facilities operations of the student union facilities, including the Black Box Cabaret building, and some programming. The student union facility will open for the first time in July 2021.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Serves as the chief financial officer for the OSU and all its operations. Ensure the effective ongoing operation, maintenance, and upkeep of OSU facilities and equipment. Coordinate major building repair/replacement projects, including remodeling, refurbishment, and expansion projects.
  • Consult with student leaders, University administrators, faculty, staff, alumni, professional colleagues, and community representatives regarding the development and evaluation of goals, facilities, operations and services of the OSU.
  • Responsible for all of the budgets and expenditures associated with the operations under the OSU; analyzing expenditure and revenue projections and adjusting budget allocations as needed. Coordinating annual budget planning process, midyear adjustments, and year-end closing activities. Works closely with the University Administration & Finance Department to maintain revenue, operations and debt funding, and reserves.
  • Responsible for the overall administration, direction, planning, organization, implementation and evaluation of student union services, facilities and programs that promote campus community.
  • Research, negotiate, and create systems by which facilities and operations will perform, including a cost recovery plan, payroll and benefits, custodial, grounds, building maintenance contracts, insurance and risk management; Develop processes and procedures to successfully operate new facilities and engage staff, including support for commercial vendors contracted to provide such services.
  • Work directly with Corporation, which provides business administration, finance, audit, tax, accounting and human resources support.
  • Provide direct supervision to the staff providing administration, facilities and operations support. Lead and implement the position development, recruitment, hiring, and on-boarding of staff positions. Lead department-wide meetings, planning, goal setting, staff development, and program reviews.
  • Oversee department-wide event planning, scheduling and production in collaboration with Corporation, Campus Dining, Bookstore, and student groups, and University faculty advisors, Risk Management, University Police Department, Conference & Events, Facilities Services, and other campus personnel.
  • Work closely with University and related groups as well as third-party groups for scheduling and supporting use of the facilities. Work closely with tenants on the use of and operations at the facilities.
  • Work with and provide guidance and leadership the board of directors and staff. Plans leadership development, team building activities and retreats.

Other Functions:
  • Attends seminars and conferences to maintain program and professional development.
  • Performs other job-related duties and special projects as assigned.

PHYSICAL WORK ENVIRONMENT: Some positions may involve frequent bending, moving, lifting, and carrying material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 70 pounds; standing up to eight hours each day; working in all weather conditions; exposure to high noise levels and require wearing hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment with standard equipment and tasks; position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. This position requires working on campus with students, staff and faculty. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be encouraged and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

Updated June 29, 2021: Corporation employees will be required to provide their vaccination status by mid-July through an on-line portal.

Knowledge, Skills and Abilities:
  • Working knowledge of the practices, procedures and activities of college union facility operations and student service programs.
  • Working knowledge of the methods and problems of organizational and program management.
  • Working knowledge of the principles of effective supervision, as well as the ability to plan and direct the work of professional, skilled and semi-skilled staff.
  • Demonstrated knowledge of accounting and finance necessary to develop and interpret department reports.
  • Excellent customer service, written and oral communication, assessment, time management and interpersonal skills.
  • Strong commitment to equity, diversity and inclusion.
  • Demonstrated expertise in emergency preparedness and risk assessment and management.

Minimum Qualifications:
Education: Master’s degree in Education, Student Personnel Services, Higher Education, or Counseling.
Experience: Five (5) years of progressively responsible professional facility management and programming work experience which includes: several years of experience in managing a University student union, working with students individually and in groups; analysis and resolution of complex student services problems and program administration; financial and budget responsibility. Education, year for year, may be substituted for years of the required experience. Program coordination/development experience at the college or university-level related to student activities, associated student government, student union operations, event management, budget development and fiscal management, university auxiliaries and incorporated boards. Experience supervising student, administrative support and professional staff. Demonstrated success in creating a team environment with a strong student/customer service orientation. Excellent human relations and strong conflict resolution skills.

Specialized Skills:

Preferred Qualifications:
Working knowledge of California State University policies and executive orders, Title 5, Gloria Romero Open Meetings Act and Parliamentary Procedures, and student fee referenda.
Proficient in the use of Microsoft Office, Oracle/PeopleSoft or equivalent student information system. Demonstrated understanding of and commitment to CSUMB’s Vision.

Special Conditions of Employment:
Demonstrated experience that clearly provides evidence of the knowledge and skills required to perform each essential duty satisfactorily. The requirements identified above are representative of the knowledge, skills and/or abilities required.
Due to the nature of the work, this position requires the ability to work flexible hours, including evenings and weekends. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the Corporation’s liability coverage. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
All employees must be eligible for employment in the U.S.
This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary commensurate with education and experience, $9,166-10,000 per month. This is an exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards Act. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, Tax Sheltered Annuity (TSA) (403b), vacation and sick leave benefits pursuant to our handbook, 13 paid holidays per year and other benefits. University Corporation and OSU of CSUMB positions are “at-will” employment.

The University Corporation at Monterey Bay also provides access to affordable campus housing:

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park, and extends through every aspect of your California coastal lifestyle.

How to Apply:
To apply, visit

A completed online application and resume must be received by the University Corporation Human Resources by 5:00 p.m. on the priority screen date listed above to be guaranteed a review. Application submissions received after the application screening date will be reviewed at the discretion of the Corporation.

Materials submitted become the property of University Corporation at Monterey Bay and will not be returned. University Corporation at Monterey Bay will not fax application materials. For assistance or if you require an accommodation, please call (831) 582-3389, or TTD (800) 735 2929. For computer/online access you may visit the Tanimura & Antle Family Memorial Library (map) or our Student Service Center - first floor ( map). For additional campus information visit For information regarding the University Corporation visit

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