Client Support Technician
- Employer
- University of North Carolina at Asheville
- Location
- North Carolina, United States
- Salary
- Salary Not specified
- Date posted
- Jun 25, 2021
View more
- Position Type
- Faculty Positions, Education, Instructional Technology & Design, Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
- Employment Level
- Administrative
- Employment Type
- Full Time
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This position provides technical support, consultation, and
training to the UNC Asheville campus community across a variety of
technologies. Typical areas of support include client hardware,
operating systems, applications, printers, and networking. Examples
of technologies supported on the UNC Asheville campus include
Windows PCs, Macs, Android and iOS tablets and mobile devices, and
Google Apps. The person in this position will serve on various
project teams and make recommendations for improving the
university's IT infrastructure. Support is provided via the ITS
Help Desk, phone, email, chat, both remotely and on-site. This
position also plays a significant role in the annual Client
Technology Refresh Program which annually replaces ~25% of the
computers on campus.
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