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Enrollment Data Analyst

Concordia University Chicago
Illinois, United States
Salary Commensurate with experience
Start date
Jun 24, 2021

View more

Position Type
Administrative, Academic Affairs, Institutional Research & Planning
Employment Level
Employment Type
Full Time
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Concordia University Chicago (CUC) invites applications for the full-time, exempt position of Enrollment Data Analyst. The Enrollment Data Analyst is responsible for the design, creation, and maintenance of enrollment data to support enrollment strategy, student success, and process improvement initiatives. The position will operate in an agency model with primary deliverables to the Office of Undergraduate Admission and secondary deliverables to other enrollment teams and leadership. This position will work in collaboration with the team members from the Office of Institutional Planning and Effectiveness and other university offices on assigned projects. The Enrollment Data Analyst is responsible for data security and data accuracy in reporting. This position is located in River Forest, IL, but has the potential for working remotely up to 50% of the time after onboarding, and reports directly to the Assistant Provost for Institutional Planning and Effectiveness.


  • Extract and manipulate data sets from Banner, Blackboard, CRM Recruit and other data sources to drive effective strategic and programmatic decision-making, research, and compliance for the enrollment area.
  • Write queries, programs, scripts or macros to aid in data extraction and analysis. Fully document data queries and process for report writing. Convert existing reports to new formats and quickly adopt new requirements/codes from the enrollment units into existing reporting and data models.
  • Manage all aspects of survey administration, including data collection, data analysis, report writing, and presentations.
  • Create, edit, and maintain internal and external reports using Access, Tableau, SPSS, R, Excel, or other data analytic tools.
  • Conduct quantitative and qualitative research, prepare technical reports and other publications for the university and accrediting bodies.
  • Perform statistical analysis; interpret statistical outputs for enrollment and other administrators for programmatic and business decisions; generate charts and tables with SPSS, Excel, Tableau, or other statistical analysis software programs.
  • Collaborate to create and maintain effective, valid, and reliable performance indicator data dashboards and report cards to provide high quality data enrollment trends and outcomes. This includes consulting on changes that impact enrollment strategy or reporting with both internal stakeholders and external partners.
  • Analyze, translate, and disseminate data in user-friendly manner, using data visualization on the web, visual documents (e.g., tables, charts, graphs, etc.) and disseminate results via appropriate electronic media, such as web sites, written reports, and in-person presentations.
  • Provide regular feedback on best practices in data-driven enrollment planning and research and develop innovative systems to improve data collection, database content, streamline data analysis and reporting for greater efficiency.
  • Perform other duties as assigned, such as performing testing or quality control, manage databases, and organize data files, etc.
  • Candidates must be committed to the mission and identity of Concordia University Chicago. Additionally, they must profess values congruent with the teachings of the Lutheran Church Missouri Synod (LCMS).

Skill Sets:

  • Exhibits a service mentality toward all stakeholders
  • All communication with stakeholders is effective, professional, accurate, and timely
  • Improves work performance and that of others by being receptive to and appropriately sharing information
  • Proficient in SQL/Access
  • Proficient in the use of statistical analysis software such as SPSS and R. Python is also helpful
  • Demonstrate ability to clean, merge, maintain and analyze large data sets
  • Excel skills and expertise in using Charts, Macros, Formulas and Pivot Tables. Data visualization experience in Tableau also helpful
  • Ability to handle multiple tasks and projects simultaneously and meet project deadlines while maintaining priority on primary account.
  • Ability to work independently, take initiative, and work in a team environment
  • Maintain confidentiality, demonstrate knowledge and understanding of ethics in data collection and analysis
  • Outstanding written and verbal communication skills in order to prepare statistical reports for internal and external stakeholders and ability to explain methods and analysis of data to audience with varying levels of expertise
  • Strong analytical skills and strong attention to detail
  • Familiarity with Ellucian Banner ERP or Ellucian CRM Recruit helpful
  • Familiarity with survey tools such as Qualtrics or Survey Monkey helpful
  • Prior experience in enrollment or institutional research office is a plus

Minimum Experience Required:

Four years of experience working in a computer, strategic planning, enrollment data and/or research support role

Education Requirements:

Master's Degree preferred in educational research, statistics, analytics, social/behavioral sciences or related field; Bachelor's degree required

Compensation and Benefits:

Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
  • Disability and Survivor Plan (Basic Life Insurance)
  • Employee Assistance Program (EAP)
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Tuition benefits (available for employees and their qualified dependents)

Application Information:

Interested individuals should include a cover letter, resume and references with their online application. Screening of applications will begin immediately; however, the position will remain open until filled.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

About Concordia University Chicago:

Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at

Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church Missouri Synod, as it forms students for vocations in church, family, and the world.

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