Associate Director of Admissions

Presidio Graduate School (PGS) is embarking upon an exciting new chapter of growth and program expansion, and we are looking for an Associate Director of Admissions to lead recruiting and enrollment efforts for two new graduate programs.

In this role, you will act as a representative of PGS and our programs, be responsible for achieving enrollment and revenue goals, and communicate the value and fit of our programs with prospective students. You will be responsible for prospecting, recruiting, and nurturing prospective students through the admissions pipeline.

This position reports to the Associate Vice President of Admissions.

Job Duties & Responsibilities

• Represent PGS to prospective students. Communicate the history, mission, and values of PGS, the value and benefits of our programs, and information related to the application and admissions process.
• Speak with prospective students about their goals and help them identify the program that best fits their needs. Discuss the financial commitments associated with graduate school and help prospective students see the value in making an educational investment in themselves and their future.
• Provides prospective students with information about all aspects of the program, including academics, student experience, and alumni success.  
• Maintains contact with prospective students and applicants by answering questions, making/returning phone calls, responding to email messages, referring students to appropriate resources.  
• Partner and collaborate with marketing to develop outreach campaigns, sales enablement collateral, and other recruiting assets.
• Coordinate with staff and faculty to host class visits for prospective students. Represent PGS career days, graduate school fairs, and similar recruiting events.  
• Coordinates receipt and tracking of application materials and documents during the application process; schedules admissions interviews for applicants; schedules registration appointments for new students once accepted; and works collaboratively and communicates directly with Registrar, Academic Advisors, Student Services, and Financial Aid Office during admissions and registration processes.  
• Contributes to the planning and preparation of new student orientation.  
• Coordinates, plans, and promotes special admission on-campus events including graduate program information sessions and prospective student weekends. Participates as an admissions representative during these events.  
• Utilizes the CRM every day to track applicant progress, conduct outreach, prepare reports, set up event campaigns, enter notes from 1:1s with applicants, and send communications to applicants.
• Completes general Admissions office duties including photocopying, digitally or physically filing, printing, laminating, supply ordering, and sorting mail pertaining to Admissions processes.
• Become familiar with Student Catalog and website in order to answer applicant FAQs with confidence and ease.
• Performs other Admissions duties as assigned. 

Required Qualifications:  

• Organized, productive, and stays on top of details in a remote working environment.
• Working non-traditional work hours, including evenings and weekends, primarily for phone contacts with prospective students or admissions events. 
• Experience and comfort with CRM systems such as Salesforce, Slate, Element 451, or similar.
• Minimum 3 years' experience in marketing, sales, recruiting, admissions, enrollment, business development, or similar.
• Commitment to PGS values of sustainability, social justice, and systems thinking.
• Excellent written and oral communication skills: must possess the ability to convey complex information in an articulate and engaging manner; must be comfortable speaking/presenting to individuals and small groups.  
• Ability to listen attentively, to relate, and to respond to concerns in an appropriate manner with sensitivity and tact.  
• Experience communicating in a professional manner with diverse groups of people from different geographic, socioeconomic, and professional backgrounds.  
• Skill in conversing, and conveying information, expressing oneself, and participating in discussing and exchanging information. 

Is Presidio Graduate School the right place for you? 

PGS is not a typical higher education institution. We are a fast-paced social enterprise with a high commitment to academic excellence and student outcomes. In addition, we are in a “rebirth” phase. A high proportion of the staff is new, and we are launching into an invigorating era of program diversification and growth. Our mission is at the core of all that we do, and our team highly values systems thinking, social justice, and environmental sustainability.  

Our team is currently working remotely and will continue to do so for the foreseeable future. Bay Area candidates are preferred for eventual proximity to in-person events, but we will also consider remote candidates who can travel to the Bay Area post-COVID. We compensate our employees well, offer unlimited / flex vacation, and are united in our common mission around sustainability, social justice, and education.

Presidio Graduate School is an Equal Opportunity Employer 

We celebrate diversity and are committed to creating an inclusive environment for all employees and consider all applicants for employment without regard to race, color, religion, gender, national origin, age, handicap or disability in accordance with federal law.