Student Account Specialist

Posting Details

Job Title Student Account Specialist Posting Number 20110356 Pay Rate Position Type
Key Responsibilities

Primary Role
Coordinate student-billing process; maintain and reconcile student account receivable records; receive, research, and answer billing questions and problems. Process institutional loans through a third party. Manage in-house collections and place delinquent accounts to outside collection agencies. Provide counter services to general and student populations.
Typical Duties & Responsibilities
• Coordinate, compile, verify, prepare, and collect semester interim bills for students and all related facets thereof.
• Answer questions and research problems involving changes, financial aid, and other credit/charge matters. Make collection phone calls and negotiate payment terms.
• Assist families with payment plans.
• Maintain payment records and receipts. Prepare, research, and participate in reconciliation of various internal and external reports to the general ledger. Scan and assign backup documentation for transactions to individuals’ accounts.
• Provide cashier service for cashing checks, accepting deposits, adding DCB to gold cards, and issuing cash advances. Process matriculation deposits and the mail.
• Facilitate the sale and reconciliation of tickets to athletic events.
• Organize the daily online banking, process ACH returns, and upload e-refund files to the bank. Reconcile CASHNet daily and issue refunds for departments.
• Manage in-house collections and place delinquent accounts to outside collection agencies.
• Issue master promissory notes and exits for institutional loans. Process loan consolidations and assist students with loan disputes.
• Process student insurance waivers.
• Other duties as assigned.

Juniata College believes in and embraces the liberal arts and as such, we encourage and seek mutual benefit through diversity of thought and approach which enriches our academic community, as well as the lives of our students and colleagues. Juniata College is committed to creating a welcoming community supported by relationships based on collaboration and mutual respect. We endeavor to create an inclusive learning environment where members with different perspectives and backgrounds can learn, contribute, and thrive. Please join us…

Position Qualifications

Knowledge of capabilities normally acquired through a high school diploma plus a minimum of two years of additional training/education in accounting and bookkeeping. Collection experience preferred.
Two years of accounting/bookkeeping experience. Experience sufficient to demonstrate competency in: basic accounting principles, cash handling, and PC applications associated with billing and accounting, and customer service.

Supervision Required/Given

Must have ability to work independently with established guidelines and procedures. Must work collaboratively with Accounting Services Staff as well as diverse individuals and groups. Reports to the Bursar.

Preferred Qualifications Physical Demands Special Instructions to Applicants
Open Date 06/22/2021 Close Date Open Until Filled Yes Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
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    • School
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    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 References
Optional Documents