Executive Director Online Education

Posting Details

Job # 037135 Department Code 22605-4417 Department University College Job Title Executive Director Online Education Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S6 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

Syracuse University Global requires an Executive Director of the Center for Online and Digital Learning to serve a senior leadership role in Syracuse University Global mission to provide access to high quality, highly engaging educational opportunities across a diverse and global population of non-/post-traditional learners. The Executive Director serves as a senior member of the Syracuse University Global leadership team and oversees the strategic position and trajectory of the Center for Online and Digital Learning.


• PhD or EdD in Learning Sciences or Instructional Design, or related field required.

• Ten (10) plus years of experience leading digital content development and management, assessment, and outcomes measurement in higher education.

• Five (5) plus years in a strategic leadership role in higher education.

• Experience working for an Online Program Management company highly desirable.

• Experience teaching and developing curriculum in higher education.

• Demonstrated experience leading teams in evolving and rapidly changing online course and program production environments.

• Documented success using research-based approaches to designing and implementing new online and digital learning initiatives and processes.

Job Specific Qualifications

• Proven success leading instructional design, development, and production initiatives.

• Experience in evaluation, assessment and recommendation of educational related products and systems.

• Strong familiarity with advanced media production and processes that ensure accurate, high-quality, and pedagogically-sound deliverables.

• Fluent in a variety of learning platforms.

• Ability to manage multiple projects that are complex in nature, involve different cross-functional teams and are broad in scope.

• Ability to adapt and embrace change.

• Ability to work collaboratively in a fast-paced environment.

• Data and research driven, systems thinker who can generate and execute ideas at strategic and tactical levels.

• Thrives in a fast-paced environment, integrating disparate activities, new technologies, and agendas while adhering to deadlines and budgets.

• Instinctive collaborator with staff management experience who values teamwork and the input of others.

• Creative visionary with a passion for learning and professional development and the ability to clearly articulate ideas and concepts.

• Strong analytical and problem-solving skills.

• Experience working with and providing strategic direction to different levels of staff.

• Strong written and spoken communication skills.


• Identify, assess, and implement changes in instructional design, development and evaluation research and practice.

• Recruit, lead and guide the incorporation of learning theories (pedagogy and andragogy) that promote student success and learning cognition, including the incorporation of cognitive, as well as non-cognitive and 21st century skills into innovative approaches.

• Leverage learning science to address instructional challenges and create environments that enable robust learning.

• Serve as the senior leader on large-scale instructional design and development initiatives.

• Implement and assess developing platforms that drive sustainable, scalable, and research-driven learning innovation, recommending, evaluating, and maintaining the use of learning management system and learning environments that ensures effective learning outcomes.

• Provide leadership in the design of research-based pilots and iterative design and partner with a cross-functional team.

• Collaborate with senior staff on various strategic initiatives.

• Maintain knowledge of instructional technologies and latest training and development research by attending workshops, reviewing professional publications, establishing personal networks participating in professional societies, publishing in industry journals.

• Identify trends and implement new technologies and methodologies for teaching and learning in business and in higher education overall especially among our peer institutions.

• Oversee and direct all activities related to planning, development, implementation, and evaluation of online and digital educational product creation.

• Lead a team accountable for overall planning, implementation, and effectiveness of digital content, online course, programs, and educational engagements.

• Inform and oversee product roadmap for new online programs and initiative.

• Research, assess and implement delivery and development solutions using a variety of media.

• Assess and implement iterative product development methodologies.

• Establish high levels of quality, accuracy, and process consistency in the development and implementation of learning innovations.

• Develop, implement, and evaluate operating budget.

• Collaborate in the negotiation of contracts around services with vendors for world-class service.

• Oversee implementations of third-party content integrations and services.

• Foster a culture and framework of innovation and excellence.

• Ensure ongoing compliance and maintenance of ADA Policies and Procedures and other external requirements and guidelines.

• Serve as liaison to assigned campus and external committees, task forces, and volunteers.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link https://www.sujobopps.com/postings/87334 Job Posting Date 06/22/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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