Enrollment Operations Administrator
- Employer
- Saint Catherine University
- Location
- Minnesota, United States
- Salary
- Salary Not Specified
- Date posted
- Jun 21, 2021
View more
- Position Type
- Administrative, Academic Affairs, Adult & Continuing Education Programs, Distance Education Programs, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Student Affairs, Admissions, Enrollment, Retention & Registrar
- Employment Type
- Full Time
St. Catherine Universityand theEnrollment Management
Divisioninvite applications for anEnrollment Operations
Administrator. This is a regular, full-time position.
Our Enrollment Division connects potential students with their
educational dreams and drives enrollment in our colleges.
TheEnrollment Operations Administratorincreases our ability
to engage with prospective students by maximizing the university’s
AdmissionCRMsystem and its effectiveness
in admissions business processes, including lead generation,
application nurturing and yield efforts to support the university’s
ability to achieve its enrollment goals. The role, in partnership
with IT, will advance an analytics-driven approach to guide
admission, financial aid and marketing and communication
initiatives and ensure the accurate, consistent seamless flow of
data to support critical business objectives. Responsibilities are
to:
- In partnership with Enrollment and IT, hold primary
responsibility for the platform on which the university annually
manages more than 175,000 inquiry records and 7,000 application
records leading to the enrollment of nearly 2,000 students each
year.
- Maximize Slate functionality in the use of admission and
marketing business processes.
- Collaborate with Enrollment Management leadership to
continuously develop and implement admissions workflow improvements
and enhancements in the Slate platform.
- Partner with IT on the implementation of system changes,
integration needs and reporting analytics
- Design processes, develop reports, and provide analysis and
functional requirements to utilize business intelligence for
continuous improvement of admission business processes during the
stages of lead generation, application cultivation and yield
activities.
- Establish policies and procedures in partnership with IT to
ensure accuracy, consistency and reliability regarding data, its
effective use and reporting.
- Monitor data integrity of prospect and applicant
records.
- In partnership with IT, implement new features, or updating
existing ones, to maximize the effectiveness of the St. Kate’s
Slate instance and other enrollment technology.
- Provide training for new and current Slate users.
- Maintain user and business process procedures and
guidelines.
- Ensure the effective functionality of all admission decision
processes within Slate.
- Lead the operational management of all aspects and components of Slate such as Slate page layouts, record types, portal management, admissions rounds and workflows, and aligning them with changes in admissions programs, procedures and workflows.
St. Catherine University in St. Paul/Minneapolis, Minnesota, is a
comprehensive Catholic university and home to one of the nation’s
largest colleges for women, with associate and graduate programs
for all genders. Founded by the Sisters of St. Joseph of Carondelet
in 1905, the University integrates liberal arts and professional
education within the Catholic traditions of intellectual inquiry
and social teaching. Committed to excellence and opportunity, St.
Catherineenrolls studentsin
certificate, associate, baccalaureate, master’s and doctoral
programs in traditional day and evening/weekend/online formats.
- Bachelor’s degree
- Three years of experience working in college admissions or a
related service setting
- Two years of experience as aCRMuser
or super-user
- Two years of experience working with relational databases in
administering or operating an admissionsCRM
- Experience leading teams to collaborate effectively and deliver
results
- Experience creating successful and positive collaborations with
multiple stakeholders when there are competing
priorities
- Experience using data and data practices to create solutions
that are rooted in best practice.
- Experience firmly communicating policies or practices where the
format and content are easy for colleagues to adopt and
implement.
- Experience working in an environment where analysis of results drives rapid change to goals and system adjustments.
- Two years of experience with SlateCRMsystem management and customizations, and
experience building on-line forms, process builders and data
integrations.
- Two years of experience working withSQL, Java,HTMLor similar
scripting, software development and reporting tools.
- Two years of experience implementing best practices for
AdmissionsCRMusers, including system
documentation, user training, data integrity and integration
between systems.
- Strong analytical capabilities and ability to use data for
ongoing operational effectiveness.
- Understanding of enrollment management processes data
architecture and compliance relevant to higher education regarding
data usage.
- Two years of supervisory experience and management of
cross-functional project teams.
- Experience creating a variety of reports, proposals and training documents.
We seek creative, adaptable staff who enjoy working in a university
climate that promotes cultural diversity, multicultural
understanding, and cultural fluency. Consistent with the
university’s commitment to women, diversity and social justice,
preference will be given to candidates who manifest these themes in
their experience and service.
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us athr@stkate.eduor 651-690-6565.
Application instructions for STAFFVisitSt. Kate
Careersto apply. Three references and successful completion of
a background check will be required for employment. For
information, contact John Pyle atjapyle395@stkate.edu.
Application deadline is July 21, 2021.
St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free
Workplace
Our university is a proud member of the Upper MidwestHERCand is committed to recruiting and retaining
outstanding and diverse faculty and staff and assisting dual career
couples. For more information and to find other higher education
jobs in the Upper Midwest region, visit:
www.uppermidwestherc.org.
Required fields are indicated with an asterisk (*).
- *HRQ: What is your highest level of
completed education?
- Some high school
- High school diploma or GED
- Some college
- Associate's degree
- Bachelor's degree
- Some graduate school
- Master's degree
- ABD
- Professional degree (e.g., JD, MD)
- Doctoral degree
- *HRQ: For any education beyond high
school, please list the degree or certification and the area of
focus.
(Open Ended Question)
- *How many years of full-time
experience do you have as an admissions CRM user or developer?
- None to some
- One year
- Two years
- Three years
- Four years
- Five years or more
- *Do you have an understanding of
undergraduate and graduate admissions?
- Yes
- No
- *What CRM / relational database(s)
have you used? Identify whether you were a user or developer for
each.
(Open Ended Question)
- *HRQ: St. Kate’s is committed to
making Inclusive Excellence a reality and has identified “Drive a
Culture of Inclusive Excellence” as one of six priorities in the
strategic plan. Give a specific example of how you have promoted a
culture that values diversity, equity and inclusion in your current
or recent role(s).
(Open Ended Question)
- *HRQ: Are you presently legally
authorized to work in the United States for any U.S. employer?
Please be aware that St. Catherine University is only able to
consider candidates who are authorized to work in the United
States.
- Yes
- No
- *HRQ: St. Catherine University
welcomes applications from candidates who are traditionally
under-represented. We are happy to consider candidates who are
currently in possession of a temporary work visa, however, please
be aware that we do not offer employment visa sponsorship. Will you
now or in the future require an employer to sponsor you for an
employment-based visa/status in the U.S. (e.g. H-1B status)?
- Yes
- No
- Maybe
- *HRQ: Can you perform the essential
functions of this position with or without accommodation?
- Yes
- No
- *HRQ: How did you hear about this
opportunity?
- St. Catherine University website
- St. Catherine University employee
- Academic Jobs
- American College Personnel Association (ACPA)
- Association of Catholic Colleges/Universities
- Association of Student Affairs at Catholic Colleges and Universities
- Chronicle of Higher Education
- College or University website
- Council of Independent Colleges
- DisabilityConnect.com
- Diverse: Issues in Higher Education
- DiversityConnect.com
- Google Jobs
- HigherEdJobs
- Higher Education Case Managers Association (HECMA)
- Higher Education Recruitment Consortium (HERC)
- Hispanic Outlook on Education Magazine
- IMDiversity
- Indeed
- Inside Higher Ed
- Insight Into Diversity
- Latinos in Higher Ed
- LGBTConnect.com
- LGBTQ in Higher Education
- Minnesota College Professionals Association
- Minnesota Council of Nonprofits
- MinnesotaWorks.net/Minnesota Workforce Center
- Minority Jobs
- NAFSA: Association of International Educators
- National Association of Independent Colleges and Universities
- National Association of Student Personnel Administrators (NASPA)
- National Conference on Race and Ethnicity (NCORE)
- OutandEqual.com
- People of Color in Higher Education
- Pioneer Press
- Pollen Midwest
- Saint Paul Chamber of Commerce (SPACC)
- SimplyHired.com
- Star Tribune
- StudentAffairs.com
- Twin Cities Senior Student Affairs Officers listserv
- VeteransConnect.com
- Women in Higher Education
- ZipRecruiter
- Other
- Resume
- Cover Letter
- Professional Reference Contact Information
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